Inside Higher Ed · 1 week ago
Director Of Residential Operations
Providence, RI
Full-time
Hybrid
Director/Executive
7+ years expBrown University is seeking a Director of Residential Operations to lead their Residential Operations unit, which oversees undergraduate residential facilities and supports student living on campus. The role involves strategic planning, management of facilities, and collaboration with various departments to enhance the student experience.
Digital MediaEducationHigher EducationJournalismRecruiting
No H1B
Responsibilities
Lead the Residential Operations unit overseeing Brown's undergraduate residential facilities
Manage the planning, implementation, and oversight of residential facilities and processes
Supervise staff supporting facilities and operations, housing assignments, and on-call operations
Collaborate with Campus Life and University departments to develop policies and processes
Support emergency response for issues impacting residential students' safety and wellbeing
Build and lead a dynamic and engaged professional team
Contribute to the implementation of the University's after-hours on-call system
Qualification
Required
Masters degree required. Degree in student affairs, college counseling, college student personnel, business administration, or equivalent preferred
A minimum of seven years of experience leading a residential facilities and operations unit/team, preferably in a higher education setting. Experience providing leadership within a complex educational operation is preferred
Equivalent combination of relevant education and experience may be considered in lieu of required education and experience
Demonstrated success with occupancy management and forecasting, including the ability to present information to various campus partners, informed by goals for the student experience and financial considerations
Evidence of creative strategic thinking and proven ability to work in a dynamic environment, to facilitate organizational change, adjust priorities, collaborate with partners, and improve organizational performance
Advanced proficiency, knowledge of, and experience with Microsoft Excel and other data processing software, such Google Sheets
Proficiency and experience with StarRez and/or other information management systems such as Salesforce, Maxient, and Touchnet
Demonstrated success in personnel and fiscal management, including the ability to manage a departmental budget and to hire, supervise, and retain outstanding talent
Exceptional interpersonal and communication skills with the ability to exercise a high degree of judgment, diplomacy and discretion
Possesses a willingness and ability to support a diverse and inclusive campus community
Demonstrated experience developing systems and structures that center justice and equity
Strong candidates are those with excellent organizational, interpersonal and communication skills; good judgment; ability to interact with diverse constituencies; and can work effectively individually and as a team member
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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