ICC Floors Plus · 6 days ago
Flooring Sales Specialist
Indianapolis, IN
Full-time
Onsite
Senior Level
5+ years expICC Floors Plus is a company specializing in flooring, cabinetry, countertops, and bath products. They are seeking a Flooring Sales Specialist who will drive sales, provide design consultations, manage projects, and maintain client relationships to ensure high-quality execution and satisfaction.
Building MaterialCommercialHome ImprovementResidential
Responsibilities
Drive In-Store Sales- Sell flooring, kitchen cabinets, bathroom vanities, and countertops through expert consultations and personalized customer service
Design Consultation- Assist customers in selecting products that match their style, needs, and budget—coordinating flooring, cabinetry, and surfaces for a cohesive design
Project Management- Manage all aspects of customer projects including estimates, timelines, order management, scheduling, and installation coordination
Client Communication - Act as the main client liaison throughout the project to ensure smooth execution, managing expectations, solving issues, and ensuring satisfaction
Lead Generation & Networking- Proactively seek out new business by networking with builders, designers, realtors, and industry professionals
CRM, RFMS, 20/20 Utilization- Accurately track leads, customer communications, quotes, orders, and project statuses using CRM and RFMS (Flooring software)
Team Collaboration- Work collaboratively with designers, project coordinators, installers, and warehouse teams to ensure seamless execution and outstanding customer service
Product & Trend Expertise- Stay updated on the latest trends in flooring, cabinetry, countertops, and bathroom design to effectively advise and upsell
Relationship Building - Build lasting relationships with clients to promote repeat business, referrals, and company loyalty
Qualification
Required
Minimum 5 years of professional sales experience in flooring, cabinetry, countertops, or interior design
Strong knowledge of LVP, hardwood, tile, carpet, kitchen cabinets, vanities, and countertops
CRM experience (RFMS)
Exceptional design consultation, organizational, and project management skills
Ability to manage multiple projects simultaneously with keen attention to detail
Strong networking, relationship-building, and communication skills
A passion for interior design, quality craftsmanship, and customer satisfaction
Team-oriented with a positive, solutions-focused mindset
Preferred
RFMS, 20/20 experience highly preferred
Company
ICC Floors Plus
ICC Floors Plus has been your premier, award-winning flooring store for 25 years, and we're just getting started.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Moore
Chief Financial Officer
Company data provided by crunchbase