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Probo Medical · 2 hours ago

Ultrasound Applications Specialist

United States

Full-time

Remote

Senior Level

5+ years exp

Probo Medical is a diagnostic imaging sales and service provider that aims to increase access to healthcare services for patients worldwide. The Ultrasound Applications Specialist role involves training and supporting end-users on ultrasound imaging equipment, ensuring optimal performance and customer satisfaction through direct interaction and technical support.

Health CareMedical Device

Culture & Values

Responsibilities

Conduct on-site and remote training sessions for clinicians, sonographers, and hospital staff on the proper use of ultrasound systems

Provide clinical and technical applications support to customers to enhance system utilization

Assist in optimizing ultrasound system settings based on clinical needs

Act as a liaison between customers and product development teams, providing feedback for system improvements

Work closely with the technical support team to resolve complex service issues

Build strong relationships with customers by delivering exceptional service and support

Assist sales teams by demonstrating ultrasound equipment capabilities during pre-sales activities

Provide input on product development based on customer feedback and market trends

Qualification

Registered Diagnostic Medical SonographerTechnical Troubleshooting SkillsUltrasound Applications ExperienceTraining Clinical ProfessionalsMultiple Ultrasound Brands ExperienceHealthcare Regulations KnowledgeCommunication SkillsInterpersonal SkillsWork Independently

Required

Must be a registered diagnostic medical sonographer and be in good standing with one or more of the agencies providing said registry such as the ARDMS (American Registry for Diagnostic Medical Sonography), ARRT (American Registry of Radiologic Technologists) or CCI (Cardiovascular Credentialing International)

5+ years of experience working in diagnostic ultrasound setting or 2+ years in ultrasound applications

Strong technical troubleshooting skills in ultrasound technology and imaging systems

Experience with training and supporting clinical professionals in the use of ultrasound equipment

Excellent communication and interpersonal skills for customer interaction

Ability to work independently, manage travel schedules, and respond to customer calls promptly

Willingness to travel extensively within the assigned region