HRCoach · 13 hours ago
Client Service Specialist / Paraplanner
Morgan Wealth Advisory Group, a Private Wealth advisor practice of Ameriprise Financial, is seeking a Client Service Specialist / Paraplanner to join their dynamic financial advisory practice. This key, client-facing role involves delivering exceptional service and managing multiple priorities in a collaborative environment.
Human Resources
Responsibilities
Prepare advisor for prospective and existing client meetings by briefing upcoming meetings and staying ahead of necessary to-dos. Follow through on post-meeting client service action items
Work directly with clients to execute service needs including: account openings, transfers, account updates, and other advisory requests from advisor and/or clients
Prepare and update financial plans, investment allocation models, insurance proposals, and client meeting presentations
Manage and oversee estate settlement activities, ensuring accurate processing, timely follow-up, and a high level of client service throughout the transition
Support the client meeting process by providing necessary documentation and insights during client meetings
Maintain accurate records of client interactions, status updates and upcoming client opportunities in CRM
Execute other administrative tasks and other team-wide duties as needs arise
Work closely with the advisor to ensure client relationships run smoothly and efficiently
Contribute to practice initiatives that support growth, efficiency, and client satisfaction
Additional responsibilities may be added over time based on team needs and career goals, including exposure to planning support or research activities
Qualification
Required
Bachelor's degree required
2+ years of experience in client service, administrative, or operations support (financial services experience strongly preferred)
Licensed (Series 7, Series 66); Maryland Life & Health Insurance license preferred or ability to obtain within nine months
Excellent written and verbal communication skills
Highly organized and detail-oriented, with strong interpersonal skills
Tech-savvy, especially with Microsoft Office and CRM tools (Salesforce preferred)
A high degree of professionalism, integrity, and discretion
Strong candidates will be self-starters who thrive in a fast-paced, professional environment
Preferred
Maryland Life & Health Insurance license preferred or ability to obtain within nine months
Financial services experience strongly preferred
Salesforce preferred
Benefits
401(k) with a match
Three weeks of PTO to start
Nine paid holidays
Health insurance benefits with up to $500 towards premiums
Short and long-term disability