Host Restaurant-Full Time, Gordon Ramsay Steak (Harrah's Atlantic City) jobs in United States
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Caesars Entertainment · 22 hours ago

Host Restaurant-Full Time, Gordon Ramsay Steak (Harrah's Atlantic City)

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. They are seeking a Host for Gordon Ramsay Steak who will be responsible for providing exceptional customer service, managing guest seating, and creating a welcoming atmosphere.

Food and Beverage

Responsibilities

Consistently demonstrates superior customer service skills by displaying outlined service behaviors
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next
Creates an atmosphere of luck and celebrates guest’s wins
Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting
Anticipates needs and provides fast, flawless service
Checks for satisfaction and effectively resolves service breakdowns when they exist
Promotes Caesars Rewards programs and card membership
Provides a warm farewell and thanks guests for visiting
Immediately greets and seats guests with a smile and initiates the execution of the 'great service experience'
Responsible for seating and rotating lines while recognizing and developing rapport with our VIP’s and AEP’s
Performs 'satisfaction checks' when not seating guests
Oversees duties performed by the Dining Area Attendants to ensure fast and efficient turnaround of tables
Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned
Maintains knowledge of all menu items and other pertinent information regarding the outlet
Promotes Harrah’s and acts in a professional and courteous manner
Exhibits a positive, outgoing personality
Performs 'station' and 'side work' checks, voids checks as directed by policy and assists with administrative duties as assigned
On occasion, may perform non-union restaurant duties as assigned

Qualification

Customer service skillsPublic relations skillsOutgoing personalityMICROS systemRestaurant experience

Required

High school diploma or equivalent
Outstanding public relations skills and outgoing personality

Preferred

Entertainment background or restaurant experience a plus
Knowledge of MICROS system preferred

Company

Caesars Entertainment

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Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.

Funding

Current Stage
Late Stage

Leadership Team

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Martin Logan
Chief Product and Technology Officer (CPO CTO)
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Kenneth Fuchs
COO and Head of Sports
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Company data provided by crunchbase