Keolis Commuter Services · 1 day ago
Improvement Project Lead
Boston, MA
Full-time
Hybrid
Entry, Mid Level
$92K/yr - $104K/yr
2+ years expKeolis Commuter Services is a company that operates and maintains the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority. The Improvement Project Lead will work with operational teams to develop solutions to enhance operational performance, analyze complex datasets, and ensure the sustainability of implemented solutions.
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Responsibilities
Work with operational teams within the business to develop lasting solutions to the root causes of problems, creating a measurable change in operational performance
Conduct live studies in key operational parts of the business to identify the biggest opportunity areas within a given business function
Analyze large, complex, imperfect datasets to find true insights, and communicate the data in a compelling way
Prioritize findings to develop project plans and be accountable for the delivery of those plans from beginning to end to ensure on-time delivery of results
Work with stakeholders at all levels of the business, from the field to VP level, to present findings and create a case for the recommended changes
Ensure sustainability of solutions by embedding the new process into business as usual
Use data to value performance improvements, tracking value before, during, and after implementation of the project
Lead collaboration with other Keolis subsidiaries to learn about operations best practices
Develop sensible proposals to implement the foundational concepts of the best practices to Keolis Commuter Rail operations
Deliver operations changes applying Keolis best practices
Completes other duties as assigned
Qualification
Required
BS Degree in Engineering, Science, or Mathematics (equivalent experience will be considered)
2 – 3 years of experience of process improvement
2 – 3 years of experience of project management
Strategic and structured problem solving for a wide range of applications
Ability to analyze and integrate data from live studies and datasets to draw conclusions
Strong prioritization, organization, and time management skills in a dynamic environment
Ability to collaborate with and influence wider organizational culture through systemic, sustainable approaches
Demonstrated capability to represent Keolis as a credible ambassador to regulatory bodies, the client, and senior stakeholders
Key personal traits: forward thinking, proactive, resilient, sound judgement, innovative where required, driven by a relentless pursuit of excellence
Excellent written, verbal, communication, interpersonal, and presentational skills with a variety of disciplines and levels in the organization
Proficiency in Microsoft Office, particularly Excel and Word
Experience creating data-driven visuals for analysis
Preferred
Knowledge or experience of the transportation industry is a plus
Familiarity with Power BI for building dashboards is considered a strong plus
Benefits
Generous Medical & Rx plan
Dental & Vision Plan
Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
Fidelity 401K Program
Flexible Spending Accounts
Transit and Parking Reimbursement Benefits
Employee Assistance Program
Company Sponsored Life & Accidental Death and Dismemberment Benefits
Education Assistance
Short- & Long-term Disability Benefits
Voluntary Benefits Plan options including Supplemental health plans for accidents, critical illness, hospital stays, Pet, Home, Auto insurance
Company
Keolis Commuter Services
Keolis Commuter Services is a transportation company providing passenger transportation services.
1001-5000 employees
H1B Sponsorship
Keolis Commuter Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Manuel Liongson
Chief Financial Officer, VP of Finance, Planning & Performance
Philip O'Donnell, CPA, CGMA
Deputy Chief Financial Officer
Recent News
Railway Track and Structures
2023-12-25
2023-12-25
Company data provided by crunchbase