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eHub Global Inc · 5 hours ago

Senior Technical Product Manager

San Jose, CA

Contract

Onsite

Senior Level

7+ years exp

eHub Global Inc is looking for a Senior Technical Product Manager to work closely with business stakeholders and operations teams on their operational reporting requirements. This role involves collaboration with various teams to enhance the customer experience on Microsoft Dynamics CRM and improve the productivity of sales teams.

EmploymentStaffing AgencyTraining

Hiring Manager

Divyansh Chaudhary

Responsibilities

Partner with business stakeholders to understand the current state for their operational reporting needs, with a lens to providing customer value, by improving the customers’ experience on Dynamics and the day-to-day productivity of the sellers

Lead and facilitate process improvement sessions with internal customers

Drive and influence the product vision, collaborate with architecture, design, and engineering teams to deliver the roadmap

Responsible for communicating/aligning with internal customers and technical teams on product vision and roadmap

Strategically align with other Product Managers on the delivery of interdependent solutions and initiatives

Leads User Acceptance Testing (UAT) with business testers, and works with the Quality Engineer to define acceptance tests for features

Manage and prioritize product backlog, collecting defects and enhancement requests, and

Support Release Planning, scheduling backlog items into regular releases aligned to business priority

Qualification

MSFT DynamicsPower BIProduct ManagementCRM SolutionsPeople SkillsCommunication SkillsConflict Resolution

Required

7+ years of product management experience is required--experience launching global large-scale technology solutions with supporting change management

Must have a technical understanding and hands-on experience in MSFT Dynamics, Power BI, and reporting-related tools

Self-starter that thrives in the face of challenges

Proven track record of operating effectively with general mentorship on new projects

Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences, as well as communicate effectively to individual contributors, management, and executive leadership

Demonstrates experience communicating and advocating programs to customers and/or internal team members

Strong people skills, with a distinctive ability to motivate and influence people without authority or a direct reporting relationship

Excellent conflict-resolution management skills; ability to effectively facilitate teams to the successful resolution of issues

Bachelor's degree in CS or related technical field, or relevant work experience; experience in working in CRM solutions is highly desirable