Customer Success Manager jobs in United States
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LexisNexis · 3 days ago

Customer Success Manager

positionHorsham, PA
timeFull-time
remoteHybrid
seniorityMid Level
money$72K/yr - $119K/yr
date3+ years exp

LexisNexis is a leader in providing legal, regulatory, and business information and analytics. The Customer Success Manager serves as a subject matter expert for the LexisNexis Intellectual Property product suite, driving customer awareness and usage through presentations, training, and demonstrations.

AccountingLegalRisk ManagementSoftware

Responsibilities

Take action to increase awareness and drive usage and preference of LN content, products and services
Identify and target revenue and growth opportunities within assigned market and/or accounts
Demonstrate deep product knowledge, act as internal resource for Product, Sales and Marketing teams
Create and deliver specialized customer presentations to drive usage and communicate the value proposition and competitive differentiators
Provide support and training for the sales team through joint calls, demonstrations and training
Research the competitive landscape to present analyses of the market to Product, Segment and Marketing

Qualification

Customer facing experienceCommunication skillsCross-functional collaborationBS/BA degreePresentation skills

Required

BS/BA degree or equivalent experience
3+ years experience in a customer facing role
Excellent communication skills (verbal, written and presentation)
Experience working collaboratively with cross-functional teams
Ability to travel (approximately 25%)

Benefits

Wellbeing initiatives
Shared parental leave
Study assistance

Company

LexisNexis

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LexisNexis is a data analytics company that provides information solutions and law legal databases to Law and corporate businesses.
dateFounded in 1970
location
Albany, New York, USA
people-size10001+ employees
web-link
http://www.lexisnexis.com

Funding

Current Stage
Late Stage
Total Funding
$30M
Key Investors
EquivoActua Corporation
2021-06-16Corporate Round
2000-03-22Series Unknown· $30M
1994-10-05Acquired

Leadership Team

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Eric Bonnet-Maes
CEO - LexisNexis Continental Europe, Middle East and Africa
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Sean Fitzpatrick
CEO LexisNexis North America, UK & Ireland
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Company data provided by crunchbase