CHANEL · 1 day ago
Group Director, WFM, HR and Payroll Technology
CHANEL is seeking a dynamic Group Director, WFM, HR and Payroll Technology to drive the strategic vision, adoption, and continuous improvement of our HR, workforce management, and payroll technology platforms for the US region. This leadership position involves owning the product roadmap and leading a high-performing team to deliver measurable business value through technology and process excellence.
ApparelFashionJewelryRetail
Responsibilities
Champion UKG Pro WFM adoption for advanced scheduling, time tracking, and PTO management
Define and implement the operating model for Workday integrations with US systems ensuring data consistency and a unified user experience
Act as the Tech partner for the US payroll team ensuring optimal system performance of UKG Pro
Partner with key stakeholders such as Retail Operations, Payroll, People & Organization (HR), and Global teams, ensuring product roadmaps deliver quantifiable business value
Design KPIs & dashboards to measure technology adoption and proactively raise opportunities for improvement
Proactively identify pain points and partner with cross-functional stakeholders to simplify processes across the organization to maximize efficiency and technology adoption
Identify & drive pilots to test AI (e.g. UKG Forecasting) and GenAI (e.g. UKG Bryte) technology to transform retail workforce management capabilities
Coach and mentor the team, ensuring alignment with organizational goals, fostering a culture of accountability, and driving high performance
Demonstrated ability to manage vendor relationships effectively, ensuring service quality, contract compliance, and alignment with organizational goals
Qualification
Required
Minimum of 10 years of strategic experience in leading & implementing workforce management technology (e.g. labor scheduling, time tracking), payroll systems solutions, and HRIS tools in a retail organization
Exceptional interpersonal and communication skills
Proven ability to bring together diverse stakeholders and effectively influence decision-making to achieve shared business objectives
Tech Systems Expertise in US Retail, Luxury Goods or similar service industry required
Minimum of 10 years' experience as a TECH expert in strategy & management of WFM HR & Payroll systems as part of an IT/Tech team; UKG+, Workday HRIS required
Bachelor's degree in Computer Science, Information Technology or similar
Preferred
UKG Pro WFM and Workday HRIS/ATS highly preferred
Master's degree is a plus
Benefits
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Company
CHANEL
CHANEL is provider of latest in fashion & accessories, eyewear, fragrance & beauty, fine jewelry and watches.
H1B Sponsorship
CHANEL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (5)
2022 (5)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$757.16M2024-07-30Debt Financing· $757.16M
Recent News
Global Cosmetics News
2026-01-11
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