Commonspace · 23 hours ago
Community Admin
Syracuse, NY
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $45K/yrCommonspace is a shared work space and living community built around connection, inclusion, and thoughtful work. They are seeking a Community Administrator who is exceptional with people, highly organized, and takes pride in creating a welcoming atmosphere while managing member experiences and administrative tasks.
Real Estate
Responsibilities
Warmly welcome members, guests, and visitors, ensuring they feel comfortable and cared for
Serve as the primary point of contact for coworking members and prospective members
Give thoughtful, personalized tours of Commonpace Work and Commonpace Live apartments
Listen closely to guests’ and members’ needs and tailor tours and conversations accordingly
Follow up with prospective members in a friendly, non-pushy way
Build genuine relationships and help people feel known and valued
Address questions, concerns, or issues promptly, calmly, and positively
Act as a concierge — helping people navigate the space and connect with resources or people
Respond to incoming emails, calls, inquiries, and tour requests
Onboard new coworking members (accounts, billing, access, welcome communication)
Manage membership agreements and report delinquency as needed
Maintain a hospitality-level standard of cleanliness, comfort, and presentation:
Coffee station stocked and welcoming
Supplies always available
Common areas tidy, calm, and near-perfect
Perform walkthroughs of coworking and residential common areas
Assist members with basic tech, printing, and account questions
Maintain proficiency in operations software
Ensure music, lighting, and overall atmosphere align with the Commonpace experience
Any and all office related tasks such as purchasing, handling mail, submitting maintenance requests, etc
Support member-led events and gatherings
Help plan and assist with Commonpace events
Contribute to newsletters, emails, and social media
Help spread the word about Commonpace through partnerships, content, and outreach
Suggest creative ways to grow the community
Help respond to inquiries from prospective apartment residents
Give in-person tours of Commonspace Live apartments
Answer basic questions and direct prospects to appropriate team members when needed
Serve as a friendly, helpful in person contact for current residential tenants
Conduct routine walkthroughs of residential common areas and report maintenance or cleaning needs
Qualification
Required
Exceptional with people
Highly organized
Takes pride in creating a welcoming, well-run space
Loves hospitality and connecting with others
Notices what needs doing before being asked
Is organized, reliable, and detail-oriented
Handles questions and issues with warmth and confidence
Enjoys creating a welcoming, professional environment
Strong attention to detail and follow-through
Thrives in a people-facing, dynamic environment
Communicates clearly, kindly, and confidently
Preferred
Hospitality, coworking, office admin, or community management experience
Hospitality, guest services, front desk, or event experience
Social media or email communication experience
Event coordination experience
Knowledge of Syracuse and the local community
Company
Commonspace
Commonspace is a purveyor of inclusion and a curator of inspiration.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase