Muckleshoot Indian Tribe · 5 hours ago
Financial Aid Supervisor
US-WA-Auburn
Full-time
Onsite
Mid, Senior Level
$69K/yr - $110K/yr
5+ years expMuckleshoot Indian Tribe is a tribal college focused on providing educational support to its community. The Financial Aid Supervisor leads the Scholarship and Financial Aid program, ensuring efficient operations and high-quality service to students while mentoring staff and enhancing processes.
Responsibilities
Supervises day-to-day operations of financial aid support activities and ensures quality service
Coordinates assignment of work tasks among scholarship specialists and trainee personnel and monitors progress
Reviews financial aid application processing, payment authorizations, and documentation for accuracy and compliance
Assists in updating scholarship and private school assistance policies and instructor tuition payment procedures as needed
Meets with parents, students, tutors or vendors to troubleshoot issues and provide support for assistance programs
Prepares periodic reports summarizing program status, payment activity, and procedural enhancements for management review
Supports the Financial Aid Manager by taking lead on special projects, process improvements, and system enhancements
Maintains user security rights, modifies system settings as assigned, and works with imaging or finance systems software
Ensures that student files and records are maintained in multiple systems, both digital and physical, with appropriate tracking
Provides training, supervision, and evaluation of support staff and tribal trainees engaged in scholarship program activities
Responds to inquiries from students, parents, institutions or community members in an even-tempered, customer-oriented manner
Participates in outreach events, orientations or workshops to assist tribal members with scholarship and financial aid information
Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities
Qualification
Required
Bachelor's degree in accounting, finance, business administration, public administration or closely related field required. An additional 6 years of relevant experience may be considered in lieu of degree
Two (2) years of progressively responsible financial aid operations experience is required
Three (3) years of experience working with Laserfiche
OR
Associate's degree in accounting, finance, business administration, public administration or closely related field required. An additional 3 years of relevant experience may be considered in lieu of degree
Five (5) years of progressively responsible financial aid operations experience is required
Three (3) years of experience working with Laserfiche
Strong verbal and written communication skills with diverse audiences
Advanced proficiency in Microsoft Office Suite including Excel and reporting tools
Skilled at analyzing financial data, trends and system information
Demonstrated ability to organize multiple tasks and set priorities effectively
Excellent customer service orientation engaging students and community members
Competent in maintaining digital imaging systems and financial software applications
Maintain professional composure while interacting with students or parents
Interpret policy documents and translate them into operational procedures
Lead training sessions and evaluate performance of support staff
Solve complex problems by researching, analyzing and recommending solutions
Establish effective working relationships with diverse tribal community members
Operate computer systems and imaging tools while ensuring confidentiality
Comprehensive understanding of financial aid and scholarship program operations
Knowledge of accounting structure, policies, procedures and internal controls
Working knowledge of Microsoft Office Suite, imaging software and finance systems
Familiarity with tutoring, private school assistance and degree incentive programs
General awareness of tribal culture, history and community service values
Understanding of supervisory principles and techniques for motivating staff
Company
Muckleshoot Indian Tribe
The Muckleshoot Indian Tribe’s name is derived from the native name for the prairie on which the Muckleshoot Reservation was established.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Evan Avila
Associate Chief Investment Officer
Company data provided by crunchbase