Humana · 7 hours ago
Associate Director - End User Compute Virtual
United States
Full-time
Remote
Mid, Senior Level, Lead/Staff
$129K/yr - $178K/yr
7+ years expHumana Inc. is committed to putting health first for their teammates and customers. The Associate Director in the End User Compute Virtual space will provide strategic leadership for the Tier 0 Virtual Apps Platform Infrastructure team, ensuring reliable and secure virtual application services.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Direct and oversee all Tier 0 Virtual Apps Platform infrastructure operations, including incident management, problem resolution, change control, and continuous improvement initiatives
Develop and maintain disaster recovery and business continuity plans for the Virtual Apps Platform services
Ensure compliance with Humana’s security, regulatory, and privacy standards, including SOX, HIPAA, and internal audit requirements
Lead cross-functional collaboration with application owners, security, network, and support teams to deliver seamless end-user experiences
Serve as the escalation point for high-severity Virtual Apps Platform incidents, driving resolution and root cause analysis
Oversee performance monitoring, capacity planning, and optimization of Virtual Apps environments
Champion automation and service reliability engineering principles across the Virtual Apps Platform
Prepare and present operational, risk, and compliance reports to executive leadership
Qualification
Required
Bachelor's degree in Computer Science, or 5 years of equivalent leadership experience
7+ years of progressive experience in enterprise infrastructure
Demonstrated experience managing Tier 0/critical systems and services
5+ years' experience in people leadership, including team development, performance management, and talent acquisition
Strong understanding of ITIL principles, incident/problem/change management, and service level agreements
Familiarity with compliance requirements such as HIPAA, SOX, and Humana's internal policies
Proficiency in automation/scripting (e.g., PowerShell, Ansible) and monitoring tools
Excellent communication, stakeholder management, and executive reporting skills
Ability to participate in 24x7 on-call rotation for critical incidents
Commitment to Humana's core values, including inclusion, integrity, and service excellence
Preferred
Master's degree and/or relevant certifications (e.g., Azure Virtual Desktop Specialty, VMware Certified Professional, ITIL, PMP, CISSP)
At least 3 years in Virtual Apps Platform administration at an L3/expert level in a large, regulated environment
Experience in cloud-hosted Virtual Apps deployments (Azure, AWS, Citrix or similar)
Expert knowledge of Virtual Apps Platform technologies (e.g., Citrix, Microsoft Azure Virtual Desktop, VMware Horizon, or comparable solutions) and related infrastructure (Windows Server, Active Directory, networking, security)
Prior leadership of teams supporting healthcare or other highly regulated industries
Experience driving transformation initiatives (cloud migration, automation, DevOps)
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-16
2026-01-14
2026-01-13
Company data provided by crunchbase