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Hampton Lumber · 10 hours ago

Learning and Development Manager

US-OR-Portland

Full-time

Hybrid

Mid, Senior Level

Hampton Lumber is a family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. They are seeking a Learning & Development Manager to lead the design and delivery of training programs across various locations, ensuring alignment with operational priorities and fostering employee development.

Business DevelopmentForestry

Responsibilities

Collaborate with mill, resources, and corporate leadership teams to assess training needs and design site-specific solutions

Develop and deliver leadership, supervisor, and employee development and training programs across all Hampton locations

Build trusted relationships with leadership and frontline teams through consistent on-site presence, listening, and a deep understanding of day-to-day operations before recommending development solutions

Work closely with the Director of Administrative Operations & Trader Development to align learning strategies with business priorities

Build upon existing supervisor and emerging leader training modules while continuously evolving content and creating new development programs using a variety of learning methodologies to meet future leadership and operational needs

Work with site leaders to plan, coordinate, and facilitate training events, including materials, logistics, and communications

Maintain training calendars, intranet resources, and internal communications related to development initiatives

Evaluate program effectiveness through assessments, surveys, and performance metrics

Maintain accurate records of training activities, participation, and outcomes

Ensure that training initiatives support employee retention, performance improvement, and the identification of future leaders

Qualification

Leadership developmentEmployee training programsProgram designMicrosoft Office proficiencyOrganizational skillsCommunication skillsFacilitation skillsCoaching skillsContinuous improvement mindsetEmpathetic leadershipPassionateEmotional intelligenceRelationship-building

Required

Demonstrated capability in managing and developing people, with the ability to influence, coach, and support leaders at all levels

A track record of resourcefulness and quickly learning new tools, platforms, and methodologies to develop and evolve training content

Experience designing and implementing employee development programs

Strong organizational, communication, and facilitation skills

Ability to work effectively and earn trust with leaders and employees at all levels and across functional areas

Proficiency with Microsoft Office and learning technology platforms. Proficiency with AI tools is a plus

Ability to travel approximately 50% to U.S. and Canadian mill and office locations

Preferred

Operational awareness & mill immersion: Able to quickly understand mill operations and frontline realities, using hands-on site presence to shape relevant and practical development programs

Relationship-building & trust development: Naturally builds strong, trust-based relationships with leaders and frontline teams through listening, curiosity, and follow-through

Coaching & people development: Comfortable coaching supervisors and leaders, providing feedback, and supporting growth at all levels of the organization

Continuous improvement mindset: Proactive in evaluating program effectiveness, gathering feedback, and refining content to drive measurable improvement over time

Visibility & presence: Naturally engaged, approachable, and connected throughout the organization, not just behind a desk

Emotional Intelligence: Shows the capacity to understand and regulate your own emotions, as well as to recognize and positively impact the emotions of peers and colleagues

Passionate: Brings consistent energy, commitment, and drive to developing people and delivering impactful training programs

Empathetic leadership: Leads by understanding and connecting with employees' emotions, perspectives, and needs to foster trust, engagement, and better performance, moving beyond simple authority to genuinely care for well-being while still driving results