Compass Experience Labs · 4 days ago
Account Executive Associate
Compass Experience Labs is a full-service BPO focused on scaling brands by enhancing customer experience. They are seeking a motivated Associate Account Executive to drive new revenue and manage the sales cycle for their CORE Business product line.
Customer ServiceOutsourcing
Responsibilities
Prospecting & Lead Generation: Actively source and qualify new leads within the target market of growing businesses via email, LinkedIn, and phone outreach
Sales Cycle Management: Manage the full sales cycle from initial contact to pitching services, negotiating terms, and closing deals
Pipeline Management: Maintain accurate, real-time data within our CRM (HubSpot) to ensure precise sales forecasting and reporting
Product Knowledge: Develop a deep understanding of our BPO services (Customer Support, HR/Employee Support, IT Help Desk) to effectively articulate value propositions to prospects
Sales Operations Support: Assist the broader sales team with data management, reporting, and maintaining the integrity of the HubSpot system as needed
Qualification
Required
1-2 years of experience in a sales, business development, or lead generation role, preferably within B2B services, SaaS, or the BPO industry
Hands-on experience using HubSpot is highly preferred
Excellent verbal and written communication skills
Strong presentation and negotiation abilities
Self-directed learner who proactively closes knowledge gaps
Proven ability to translate new industry knowledge into practical, high-quality work
Self-starter with a results-oriented mindset and the ability to work independently
Comfortable making cold calls and initiating outreach via professional networking sites
Highly organized and attentive to detail, particularly regarding data entry and reporting
Benefits
Medical, Dental and Vision benefits
401k offered after six (6) months of employment
PTO package