Ultimate Staffing · 4 days ago
Warranty Analyst
Ultimate Staffing is currently seeking a Warranty Analyst to oversee warranty claims from dealers and manage technical and financial settlements. The role involves creating warranty reports, monitoring warranty activities, and assessing program risks to ensure compliance with warranty obligations.
Responsibilities
Manage dealer warranty claims, coordinating with suppliers, Finance, Accessory Supply, QA, and affiliates
Establish procedures to streamline Dealer Claim Resolution and financial recovery plans
Update claim data for public products, optimize performance analytics, and supervise warranty analysis across departments
Monitor Field & PDC/Port warranty activities to ensure KPI targets and financial recovery plans for active accessory programs
Participate in program kick-off meetings to define claim processes and provide accurate data and reports
Create weekly and monthly warranty reports, detailing risk classification, financial exposure, part performance trends, and recovery status
Monitor warranty claims across all programs, collaborating with internal departments and QA engineers
Assess dealer warranty activity for program risks, ensuring compliance with all Company warranty obligations
Review warranty expectations for newly planned accessories, reporting on the status of warranty recovery
Optimize the claim database for dealer warranty claim analysis
Review all warranty claims, generate status reports, and coordinate settlements and payments
Qualification
Required
Bachelor's degree required
4-6 years of professional-level experience in cost control and warranty analysis, preferably in the automobile industry
Proficiency in word processing, spreadsheets, Access, SQL, or programming languages for scalable database applications