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UR Thompson Health · 3 hours ago

Clinical Secretary - Pulmonary Clinic

Canandaigua, New York, United States

Full-time

Onsite

New Grad, Entry Level

$17.97/hr - $22/hr

UR Thompson Health is a healthcare provider seeking a Clinical Secretary for their Pulmonary Clinic. The role involves providing administrative support in a multi-disciplinary team, managing patient care processes, and ensuring efficient office operations.

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Responsibilities

The Clinical Secretary participates in the multi-disciplinary, team-based process of patient care via the provision of office administrative support

The Clinical Secretary plays a vital role in assuring whole patient care is made available to each individual via answering phones, convenient appointment scheduling, accurate & timely referrals & prior authorizations as well as issue resolution

Responsible verifying eligibility, collecting appropriate patient payments as well as ensuring compliance and appropriate maximum reimbursement

He/she must also understand, interpret and apply knowledge on multiple insurance benefits to specific patient needs

The Clinical Secretary will input, classify and manage documentation in the office’s electronic medical record system

The Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office

Actively support physicians and nurses and be an enthusiastic participant in dept. meetings & actively identify ways to improve processes and service to patients

The Clinical Secretary functions under the direct supervision of the Practice Manager or Clinical Coordinator and under the daily guidance of providers

Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally

Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public

Qualification

Electronic Medical Record (EMR)Medical Administrative certificationMedical terminologyInsurance verificationMicrosoft OfficeCustomer serviceMulti-taskingTime managementLeadership skills

Required

High School Diploma or GED required

Computer knowledge and skills including but not limited to Outlook and Microsoft Office required

Preferred

Medical Administrative certification preferred

Medical terminology preferred

Medical secretarial experience preferred

Medical background preferred

Strong EMR experience preferred

Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred