Onvida Health ยท 1 day ago
Epic Analyst | HIM & Identity
Yuma, AZ
Full-time
Hybrid
Mid Level
$95K/yr - $143K/yr
3+ years expOnvida Health is seeking an Epic Analyst who will be responsible for analysis, build, implementation, support, maintenance, and development of healthcare applications. The role involves acting as a liaison between vendors, teams, and customers while ensuring that application builds meet organizational needs.
Health CareMedicalNon ProfitWellness
Responsibilities
Participates in analysis, build, testing, documentation and implementation of optimization or projects related to informatics
Interact, plan and schedule activities with customers to determine information needs and objectives
Assess current state of workflows and application configurations
Identify and document end user needs and requirements
Build and test application software to meet identified needs and requirements
Assure that a consistent approach is followed throughout the project
Project Plan development, maintenance and adherence to expectations and cost constraints
Liaison and effectively interact within and across departments, technical staff and/or vendors in defining and meeting project objectives
Assure the timelines for the project objectives are realistic and within the allocated time
Consideration for cost and resource constraints: define and adhere to
Monitor and report progress via on-going maintenance of the Project Plan
Provide formal status reports as appropriate
Escalate and communicate issues or topics for advisement as appropriate
Ensure timely completion of routine maintenance for assigned applications
Coordinate application and interface maintenance development, troubleshooting, and testing activities between teams, departments and/or vendors as needed
Facilitate enhancement requests
Serve as the day-to-day contact for vendors for on-going maintenance/outage of the applications assigned
Ensure smooth transition from build to test to production environments
Follows change control policies and procedures (YRMCCare changes 1st & 3rd Wednesday or Infor changes 2nd & 4th Thursday)
Utilize, create, update and/or provide test scripts for software build and workflow changes
Provide and maintain documentation of workflow and software changes
Effective communication of upcoming workflow and software changes to all affected application analysts and testing personnel
Follow up on issues through to resolution in test or live environments
Ensures workflow and software changes are clearly communicated with Trainers and/or end users
Confirm production and master training environment content is consistent
Collaborate with Trainers to utilize, create, update and/or provide Tips & Tricks documents or other methods to communicate changes to end users
Effective communication of upcoming workflow changes within application or area of expertise via EHR news, standard work creation and maintenance and principal trainers, uploading tip sheets to intranet
Demonstrates knowledge, problem solving, and troubleshooting skills
Performed work under regular supervision or with specific procedures and guidelines to follow
Duties are varied in nature, requiring independent action and judgement involving commonly encountered and unusual problems
The supervisor is consulted for clarification on policies
Adhere to defined Issue Management procedures
Document, track, and follow-up on all reported incidents
Facilitate issue resolution by working with end users and coordinating with vendors
Evaluate and submit enhancement and system change requests
Able to offer creative solutions
Analyst, per QLIK statistics/Service Level Agreement (SLA) completes all tickets assigned within the following Metrics In addition to monitors, triages and distributes team assigned tickets: > 92% of all Incidents completed under <9 days AND > 92% Service Desk Requests completed in under <50 days
Interacts with customers at all levels within the organization in determining reporting, dashboard and data extract/exchange needs and objectives
Plan/schedule reporting, dashboard and data extract/exchange activities in collaboration with internal and external customers
Acts as liaison within and across departments in defining and meeting reporting, dashboard and data extract/exchange objectives
Develop and maintain reports, dashboards and data extracts for assigned applications
Assure that a consistent approach is followed in report writing, dashboard development and data extract/exchange processes
Qualification
Required
Associate's degree required
Epic Certification required in HIM and Identity
3+ years of experience working in a Healthcare setting with EHR systems in an analytical or implementation role required
Preferred
Bachelor's degree preferred
Company
Onvida Health
Onvida Health is a healthcare organization for behavioral health, orthopedics, and ENT services.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Arizona Daily Star
2025-12-09
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