Children's Hospital of Philadelphia · 8 hours ago
HR Technology Analyst I
Philadelphia, PA
Full-time
Onsite
Entry Level
$68K/yr - $86K/yr
2+ years expChildren’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. The HR Technology Analyst I will support the deployment and enhancement of HR Technology applications, ensuring efficient operation and user support.
Child CareHealth CareHospitalMedicalNon Profit
Responsibilities
Production support of CHOP's HR Technology deployment including Core HR, Talent Management, Workforce Reporting & Analytics, Integrated HR Service Delivery and integrations to downstream applications
Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements
Displays working knowledge of CHOP's HR Technology applications
Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and technical perspective
Provides 'Tier 2' support to employee, management and HR users leveraging our standard service delivery model
Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
Assists in trouble shooting data issues encountered by internal and external third party applications
Performs Business Requirements Analysis and composes comprehensive Design Specifications
Actively contributes in the Architecture and Configuration phases of HR Technology implementation projects
Executes all aspects of Unit, End to End and User Acceptance Testing to ensure quality implementations
Develops clear documentation including Knowledge Articles, Job Aides, Operational Guides, Standard Operating Procedures (SOPs), etc
Develops HR Reports using Report Writing Tools once provided clear specifications
Qualification
Required
High School Diploma / GED Required
At least two (2) years Relevant experience working in a Human Resources or Information Technology environment Required
Displays working knowledge of CHOP's HR Technology applications
Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and technical perspective
Provides 'Tier 2' support to employee, management and HR users leveraging our standard service delivery model
Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
Assists in trouble shooting data issues encountered by internal and external third party applications
Performs Business Requirements Analysis and composes comprehensive Design Specifications
Actively contributes in the Architecture and Configuration phases of HR Technology implementation projects
Executes all aspects of Unit, End to End and User Acceptance Testing to ensure quality implementations
Develops clear documentation including Knowledge Articles, Job Aides, Operational Guides, Standard Operating Procedures (SOPs), etc
Develops HR Reports using Report Writing Tools once provided clear specifications
Familiarity with cloud-based Human Capital Management Software (e.g. Workday, SAP, SuccessFactors, ServiceNow HR Service Delivery, Phenom People, etc.)
Knowledge of Agile Methodology
Proactive problem-solving skills
Business and system analysis skills
Technology aptitude and learning ability
Strong oral and written communication skills
Proficiency using MS Office applications including MS Access and MS Excel
Database, report-writing and data analysis experience
Customer service orientation
Collaboration and consensus building skills
High level of accountability and ability to work independently
Flexibility and adaptability
Preferred
Bachelor's Degree Preferred
Experience with Workday, ServiceNow HR Service Delivery, and analytics is strongly preferred
Benefits
Fair and transparent pay practices
Factors such as skills and experience could result in an offer above the salary range noted in this job posting
Company
Children's Hospital of Philadelphia
Since its start in 1855 as the nation's first hospital devoted exclusively to caring for children, The Children's Hospital of Philadelphia has been the birthplace for many dramatic firsts in pediatric medicine.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$33.35MKey Investors
UnitedHealthcare Community PlanNational Cancer InstituteBill & Melinda Gates Foundation
2025-12-10Grant· $1.7M
2025-09-29Grant· $1M
2025-06-18Grant· $1M
Leadership Team
Ron Keren
Senior Vice President and Chief Medical Officer
Adam Resnick
Director of the Center for Data Driven Discovery in Biomedicine (D3b)
Recent News
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