Century Support Services · 13 hours ago
Partnership Account Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expCentury Support Services is one of the nation’s largest debt settlement companies, and they are seeking a Partnership Account Manager to ensure the success and growth of their strategic partnerships. This role involves relationship management, partner onboarding, performance tracking, and operational support to maximize partner satisfaction and revenue opportunities.
FinanceFinancial Services
Responsibilities
Serve as the primary point of contact for assigned partners, building strong, trusted relationships
Support partner onboarding, training, and integration of our products or services
Monitor partner performance, identifying opportunities for improvement, and growth
Coordinate cross-functional support (sales, marketing, product) to address partner needs and drive mutual success
Develop and execute account plans for each partner to align with business goals
Track, analyze, and report on partnership KPIs, providing actionable insights to leadership
Assist with partner marketing initiatives, co-branded campaigns, and joint events
Resolve partner issues quickly and effectively, ensuring a high level of satisfaction
Maintain accurate and updated partner records in CRM and other tracking tools
Qualification
Required
2–4 years of experience in partnerships, account management, customer success, or related fields
Strong interpersonal and communication skills with the ability to manage multiple relationships
Highly organized and detail-oriented with strong project management abilities
Comfortable working with data and performance metrics to evaluate success
Ability to collaborate with cross-functional teams and adapt to changing priorities
Preferred
Experience in SaaS, fintech, or related industries preferred but not required
Benefits
Competitive compensation package
Career development & growth opportunities through performance and career pathing
100% Premiums paid on Basic Life insurance, AD&D, Short-Term Disability, and Long-Term Disability
Affordable Medical, Dental, and Vision coverage that begins on the first day of employment with generous contribution
Optional Supplemental Insurance for Life Insurance, Critical Illness, and Accident
Employee Recognition Programs – Standing Ovation, Voice of Support, and Time in Service Bonus
401K plan with 100% matching up to 4% and immediately vested
No cost Employee Assistance Program and Travel Assistance
Generous PTO package that starts on day 1 and increases after 1st year
Commitment to employee communication through employee suggestions and engagement surveys
Experienced leadership team with decades of industry experience
Great team members who want you to succeed!
Company
Century Support Services
Century Support Services offers debt settlement services and consumer credit advocacy for consumers in financial distress.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Frazier
Chief Executive Officer & Member Board of Directors
Recent News
Company data provided by crunchbase