Monarch Healthcare Management · 4 days ago
Business Office Manager
Virginia, MN
Full-time
Hybrid
Mid, Senior Level
$22/hr - $29/hr
5+ years expMonarch Healthcare Management is dedicated to transforming rehabilitation and long-term care services. They are seeking a Business Office Manager responsible for overseeing revenue cycle management, accounts payable and receivable, and ensuring compliance with accounting practices and regulations.
Hospital & Health Care
Responsibilities
Responsible for collecting accounts receivable for Private Pay and Resident Liability Accounts to include follow-up until status is paid in full or sent to collections
Resolve balance disputes as needed/requested from responsible parties/residents
Maintains status of delinquent /problem accounts and notifies the Accounts Receivable Director and the Administrator of these accounts as they arise
Prepares analysis and reconciliation of accounts of Private Pay and Resident Liability Accounts
Takes incoming payments received on accounts and deposits to bank
Posts payments accurately in accounting system
Sends out monthly Private Pay/Resident Liability Accounts statements to families
Answers questions from families on accounts to include Medical Assistance
Assists families with Medical Assistance applications and follows up with counties and/or families
Submits monthly Medical Assistance invoice to the State of Minnesota
Follows up on denied claims and resubmit claims accordingly
Uploads all invoices into DSSI
Codes and submits invoices assuring payments can be made in a timely manner
Acts as facility contact for all A/P questions/concerns
Maintains working knowledge of general ledger accounts
Oversees retention of invoices maintaining seven (7) year requirement
Reviews, analyzes and interprets financial data to monitor progress toward established goals; identifies deterrents to success and implements improvements as necessary to enhance efficiencies and results; facilities effective problem resolution and development of business office goals and objectives
Participates with Administrator in hiring, firing and evaluating Business Office staff
Supervises and monitors staff to assure policies and procedures are followed as outlined by Monarch Healthcare Management
Supervises the training of new employees to their duties
Expresses appreciation to staff as needed, motivates staff
Performs performance evaluations for employees in a prompt, fair, consistent manner
Performs other duties as assigned by Administrator
Is courteous and cooperative with residents, families, visitors, supervisors, and coworkers
Promotes a positive and professional image both in the facility and in the community
Always maintains resident confidentiality. Understands the need for complete privacy of all health care data
Abides by and promotes customer service and the Continuous Quality Improvement Program of Monarch Healthcare Management
Maintains departmental records
Attends meetings as directed to include departmental meetings, Quality Assurance meetings, etc
Attends continuing education/in-services pertinent to your department
Maintains and applies knowledge of current policies and procedures as it relates to your job responsibilities. Educates Business Office personnel about new standards and policies as needed
Maintains current knowledge of federal and state regulations particularly those relating to the Business Office
Is knowledgeable of and abides by the importance of the Residents’ Bill of Rights
Promotes a highly positive workplace centered on strong customer service, inclusivity and ensuring staff feel welcome and supported
Ability and willingness to work some evenings and weekends as directed by supervisor
Qualification
Required
Must have Associate degree in accounting, healthcare administration or business management preferred or high school diploma with 5 years of business office experience in and/or related to healthcare billing
Must Possess current knowledge of account receivable management, basic accounting procedures, insurance/third party billing procedures and computerized office system operation
Must be Able to communicate, both verbally and in writing, to effectively guide direct reports, communicate with co-workers and relate and respond to upper management
Must be able to perform essential functions of the position with or without reasonable accommodation
Must qualify for employment, after criminal background check, per guidelines of the Minnesota Department of Human Services
Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
Resilience: ability to welcome constructive feedback, course correct and not take it personally
Personability; ability to get along with all personality types and inspire trust with residents, staff, family
High emotional intelligence (EQ)
Ability to actively listen, with the goal of understanding
Ability to clearly speak and proficiently read and write in English
Comfort in operating in ambiguous situations and with diverse populations
Ability to thrive in an environment that is fast-paced and rapidly growing
Preferred
Experience in healthcare, skilled nursing facility or assisted living community
Benefits
Competitive pay
Nice perks
Great benefits
Company
Monarch Healthcare Management
Monarch's mission is to change the way short-term rehabilitation and long-term healthcare are delivered in Minnesota.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Josh Legum
Chief Executive Officer
Marc Halpert
Chief Executive Officer
Recent News
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