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LexisNexis · 4 days ago

Legal Customer Success Consultant

Miamisburg, OH

Full-time

Hybrid

Mid Level

$49K/yr - $82K/yr

LexisNexis is a global provider of information-based analytics and decision tools for professional and business customers. They are seeking a Legal Customer Success Consultant to provide education and support to legal professionals, build relationships, and drive usage of their solutions while retaining and growing revenue within assigned accounts.

AccountingLegalRisk ManagementSoftware

Responsibilities

Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products

Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement

Reaching out to customers via phone and email to uncover training and product needs

Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue

Collaborating with internal partners to drive preference and develop strategic account plans

Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business

Identifying and sharing upsell leads and opportunities with sales partners

Qualification

Juris DoctorLegal research experienceSales experienceTraining experiencePresentation skillsVerbal communicationWritten communicationCollaboration skillsRelationship building

Required

Have a Juris Doctor, or comparable experience in a paralegal role

Display excellent verbal and written communication skills

Possess comfortability with delivering presentations and trainings in a virtual environment

Demonstrate excellent proven sales and/or training experience

Have legal research experience or expertise using LexisNexis tools

Be able to effectively partner and collaborate across teams with different functions

Have the ability to build solid relationships internally and externally

Benefits

Numerous wellbeing initiatives

Shared parental leave

Study assistance

Company

LexisNexis

Glassdoor3.8

LexisNexis is a data analytics company that provides information solutions and law legal databases to Law and corporate businesses.

Founded in 1970

Albany, New York, USA

10001+ employees

http://www.lexisnexis.com

Funding

Current Stage

Late Stage

Total Funding

$30M

Key Investors

EquivoActua Corporation

2021-06-16Corporate Round

2000-03-22Series Unknown· $30M

1994-10-05Acquired

Leadership Team

Eric Bonnet-Maes

CEO - LexisNexis Continental Europe, Middle East and Africa

Sean Fitzpatrick

CEO LexisNexis North America, UK & Ireland

Recent News

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Company data provided by crunchbase