Maiden Home · 2 days ago
Furniture Quality Associate
Syracuse, NY
Full-time
Onsite
Senior Level
$60K/yr - $80K/yr
5+ years expMaiden Home is a growing company in the luxury furnishings sector, seeking a Furniture Quality Associate to ensure uncompromising quality across their manufacturing partners. The role involves conducting inspections, partnering with artisans, and driving continuous improvement initiatives to maintain the brand's reputation for excellence.
E-CommerceE-Commerce PlatformsRetail
Responsibilities
Lead quality control at our production partner in NY, ensuring every piece meets Maiden Home’s luxury standards for craftsmanship, materials, and finish
Conduct regular onsite inspections, audits, and quality checks within upholstery and case goods workshops
Partner directly with artisans and production leaders to embed quality standards and resolve issues in real time
Analyze defect and warranty trends to identify root causes, implement corrective actions, and drive measurable improvements
Collaborate with suppliers to ensure textiles, leathers, woods, and finishes meet brand requirements before entering production
Develop and document inspection protocols and QA/QC processes that ensure consistency across multiple manufacturing partners
Provide training, coaching, and feedback to production teams to foster a culture of accountability and pride in craftsmanship
Qualification
Required
5–7 years of experience in quality management within high-end furniture, luxury goods, or related manufacturing industries
Deep knowledge of upholstery, woodworking, joinery, finishes, and premium textiles (e.g., velvets, mohairs, linens, leathers)
Proven track record of managing QA/QC in a multi-partner manufacturing environment
Hands-on, detail-oriented, and willing to spend significant time on factory floors observing and guiding processes
Working knowledge of digital QC platforms such as Qarma or similar inspection/reporting tools
Excellent communication and leadership skills with the ability to build trust and accountability across diverse production teams
Flexibility and willingness to drive frequently in Syracuse to collaborate directly with our production partners and artisans
Ability and desire to travel internationally for quality inspections
Company
Maiden Home
Maiden Home is an e-commerce platform that provides custom furniture.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.73M2019-12-26Seed· $0.73M
Leadership Team
N
Nidhi Kapur
Founder & CEO
Recent News
Company data provided by crunchbase