Carpenter Technology Corporation · 2 weeks ago
Supervisor - Commercial Business Data Solutions
Reading, PA
Full-time
Onsite
Mid, Senior Level
3+ years expCarpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, and they are seeking a detail-oriented Supervisor – Global Commercial & Data Solutions to lead customer, billing, and pricing operations. This role involves ensuring accurate invoicing, compliance with regulations, and driving innovation through emerging technologies to enhance operational efficiency.
Advanced MaterialsFoundriesManufacturingQuality Assurance
Responsibilities
Oversee accurate preparation and validation of invoicing documents in SAP, including credits, debits, RMAs, and resolution of complex billing discrepancies, ensuring compliance and customer satisfaction
Lead audit support activities, establishing robust tracking mechanisms and delivering actionable feedback to maintain Sarbanes-Oxley and AS9100 compliance
Govern customer master data: contacts, electronic distribution, addresses, business partner assignments, and systemic setup post-credit approval
Serve as liaison between Customer Service, Finance, IT, and Commercial teams to resolve systemic issues and align priorities
Drive automation and digital transformation initiatives by identifying opportunities and implementing solutions using advanced tools such as UiPath, Microsoft Copilot, and OutSystems to streamline workflows and enhance operational efficiency
Partner with cross-functional teams to integrate AI-driven solutions that enhance efficiency and customer satisfaction
Apply emerging technologies to improve master data integrity, strengthen compliance, and support audit readiness across global operations
Design, implement, and maintain the global Commercial Center (training materials, reference documents, contact lists, account management tools)
Maintain supplier scorecards and lead cross-functional improvement plans to meet customer performance expectations
Qualification
Required
High School required; bachelor's degree in business preferred
Minimum of 3 years in commercial operations, transactional systems, document management, workflow design, and process improvement
1-3 years prior management experience or supervisor/team lead responsibilities
Advanced SAP proficiency with integration experience across Mainframe, Axiom, Lotus Notes, and other systems
Experience with AI-driven tools such as UiPath, Microsoft Copilot, and OutSystems, and ability to learn and apply new technologies quickly
Strong understanding of Sarbanes-Oxley and AS9100 compliance, KPI development, root cause analysis, and process mapping
Familiarity with Carpenter's products, processes, and services, as well as quality systems and manufacturing operations
Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint), experience with report writing tools
Benefits
Life
Medical
Dental
Vision
Flexible spending accounts
Disability coverage
401k with company contributions
Company
Carpenter Technology Corporation
Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, powder metals, stainless steels, alloy steels, and tool steels.
Founded in 1889Philadelphia, Pennsylvania, USA
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$700.4MKey Investors
US Department of Energy
2025-11-10Post Ipo Debt· $700M
2024-03-11Grant· $0.4M
1982-08-29IPO
Leadership Team
Timothy Lain
Vice President and Chief Financial Officer
Brian J Malloy
Chief Operating Officer
Recent News
Carpenter Technology Corporation
2025-11-21
2025-11-21
2025-11-11
Company data provided by crunchbase