Weltman, Weinberg & Reis Co., LPA · 4 hours ago
Supervisor Operations
Cincinnati, Ohio, United States
Full-time
Onsite
Entry, Mid Level
$53K/yr - $54K/yr
2+ years expWeltman, Weinberg & Reis Co., LPA is seeking an Operations Supervisor to oversee department staff and ensure compliance with operational policies. The role involves training employees, monitoring performance, and developing strategies for continuous improvement.
LegalProfessional Services
Responsibilities
Supervises, coaches, monitors, motivates, advises and provides feedback to Department staff to ensure day to day activities are being handled as needed
Ensure staff is meeting production goals, complying with company standards and federal collection laws
Evaluates employee performance, administers discipline, and maintains proper records
Recruiting partnership for quality employees to provide high-quality customer support
Motivating and supervising employees
Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings
Reviews employee e-time entries, approves overtime and time-off requests, and coordinates employee work schedules to ensure adequate staffing
Provide technical, advisory, and moral support to the department to ensure both positive customer and team member experiences
Conduct daily and month end reviews and audits of processes and transactions to ensure all are accurately recorded
Ensure all batches have been completed prior to end of day
Evaluating and reporting on department metrics to upper management
Developing strategies to improve department metrics and performance
Improving the work environment and operations of your department and the organization as a whole
Coordinates and oversees special projects
Recommends new approaches to drive continuous improvement
Complete all required training applicable to assigned position
Regular and predictable attendance is an essential function of this position
Additional duties as requested or required
Qualification
Required
Associate's degree from college or technical school or an equivalent combination of education, training, and experience
2+ years' experience in related field with progressive levels of responsibility
Displays strong leadership skills and the ability to deal with difficult situations
Strong communication skills, both oral and written
Strong interpersonal skills, high energy level and positive attitude
Knowledge of applicable collection laws, where applicable
Proficient skills in Microsoft applications which include Word and Excel
Benefits
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more.
Promotional opportunities from within the Firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
On site 'Bistro To Go' vending and fresh foods available
Stipend for parking or public transit available with benefits elections
Onsite fitness center available to join
Company
Weltman, Weinberg & Reis Co., LPA
With over 95 years of experience, Weltman, Weinberg & Reis Co., LPA is a nationally-recognized full-service creditors’ rights law firm.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alan Weinberg
Retired Partner
Allen Reis
Partner
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