Heritage Golf Group · 15 hours ago
Lifestyle Coordinator
Heritage Golf Group is dedicated to providing an exceptional member experience at the Club at Boca Pointe. The Lifestyle Coordinator is responsible for enhancing membership engagement through lifestyle programming, managing daily front desk operations, and ensuring high-quality member interactions.
Responsibilities
Assist with the development, coordination, and execution of a curated calendar of lifestyle and member events designed to engage and connect the membership
Support membership programming and experiences tailored to various membership categories
Attend membership and lifestyle events to ensure quality service and capture content for club communications and social media
Gather post-event feedback from members to continuously improve programming and overall member experience
Maintain attendance lists, RSVPs, and follow-up communications for events and programs
Assist with membership orientations and serve as a knowledgeable resource for members
Support day-to-day administration of the club calendar, website updates, email communications, push notifications, and in-club marketing materials
Help implement a consistent and professional communication plan while upholding club brand standards
Respond to member inquiries, comments, and feedback in a courteous, timely, and professional manner
Provide ideas and suggestions to enhance member communications and engagement efforts
Serve as a welcoming first point of contact at the front desk for members, guests, vendors, and visitors
Answer phones, direct calls, and respond to general inquiries efficiently and professionally
Assist with daily administrative tasks related to membership, events, and club operations
Coordinate with internal departments to ensure smooth communication regarding events, schedules, and member needs
Attend departmental meetings as needed to share updates on upcoming events and initiatives
Maintain high standards of professionalism, organization, and member service at all times
Effectively multitask and adapt to changing priorities in a fast-paced environment
Perform other duties as assigned by the General Manager or Lifestyle Director
Qualification
Required
Strong interpersonal and customer service skills with a member-first mindset
Excellent written and verbal communication skills
Proficient in Microsoft Office and basic database systems
Ability to manage multiple tasks, phone calls, and member interactions simultaneously
Highly organized, detail-oriented, and able to work independently with limited supervision
Ability to handle sensitive situations with professionalism and discretion
Comfortable working in a private club or hospitality environment
High School Diploma or equivalent required
Preferred
Bachelor's Degree preferred (Hospitality, Marketing, Communications, or related field)
Prior experience in membership services, lifestyle programming, front desk, marketing, or hospitality preferred
Experience with Canva or similar design tools is a plus
Company
Heritage Golf Group
Heritage Golf Group owns and operates private, resort, and daily fee golf facilities in Florida, South Carolina.
Funding
Current Stage
Late StageTotal Funding
unknown2014-03-05Acquired
Leadership Team
John Hungerford
President
Recent News
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