Chick-fil-A Restaurants · 20 hours ago
Assistant Director of Operations
Tulsa, OK
Full-time
Onsite
Mid, Senior Level
2+ years expChick-fil-A, Inc. is one of the largest quick-service restaurant companies in the United States, celebrated for its freshly-prepared food and exceptional hospitality. The Assistant Director of Operations will oversee daily operations, manage teams to deliver excellent customer experiences, and handle cost management while fostering a culture aligned with Chick-fil-A’s values.
Restaurants
Responsibilities
Oversee daily operations to ensure efficiency
Manage and lead teams to deliver excellent customer experiences
Monitor and optimize processes
Handle cost management, including budgeting and resource allocation
Support the overall operational strategy
Develop leadership among team members
Foster a culture aligned with Chick-fil-A’s values of care, service, and excellence
Qualification
Required
Proficiency in Operations Management and demonstrated Analytical Skills to streamline processes and problem-solve effectively
Team Management capabilities and a proven ability to lead and motivate diverse teams toward common goals
Experience with Budgeting and cost management to ensure financial sustainability and operational excellence
Strong Customer Service skills to maintain and improve guest satisfaction and uphold the brand's reputation for hospitality
Excellent communication and organizational skills, with the ability to manage multiple priorities effectively
Holds team members accountable to all Chick-fil-A standards, policies and procedures; ensures fair disciplinary action
Assists and supports on all team member, team lead, and director development
Leads restaurant food safety initiatives in accordance with Ecosure and Tulsa Health Department expectations
Minimum age: 21
Proficient in cash handling procedures
Minimum 2 years of management experience (restaurant experience preferred)
Excellent People and Communication Skills
Team Player
Experience with percentage based labor tracking
ServeSafe certified
Preferred
2+ years of restaurant leadership experience preferred
Benefits
Competitive Health Insurance options
401k with company match
Paid vacation
CFA college scholarship options
Free meals and beverages on shift
25% discount when off duty
Company
Chick-fil-A Restaurants
Chick-fil-A, Inc.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Randy Goff
Owner/CEO - Franchisee
Ron Florence
Chief Executive Officer - Business Owner/Operator
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