IT Systems and Application Manager jobs in United States
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Rush Street Interactive · 3 hours ago

IT Systems and Application Manager

Rush Street Interactive is a market leader in online casino and sports betting, and they are seeking an IT Systems and Applications Manager. This role involves leading a team of IT Systems Engineers, managing enterprise SaaS applications, and ensuring IT systems support a global workforce while focusing on operational efficiency and application strategy.

CasinoGamingOnline Games
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H1B Sponsor Likelynote

Responsibilities

Lead, mentor, and develop a team of IT Systems Engineers, providing coaching, performance feedback, and career development guidance
Maintain hands-on involvement in the administration and optimization of enterprise SaaS applications, balancing managerial duties with technical contributions
Manage vendor relationships for enterprise applications, including contract oversight, service level monitoring, and escalation management
Partner with the Sr Director of IT to develop and support the annual IT budget, providing input on resource needs, licensing costs, and technology investments
Oversee the administration of Microsoft 365 services including SharePoint, Exchange Online, Intune, and Entra ID, ensuring optimal configuration and user experience
Establish and maintain governance frameworks for enterprise applications, ensuring alignment with organizational objectives, security requirements, and compliance standards
Drive standardization and process improvement across application management, focusing on operational efficiency and service quality
Act as an escalation point for complex technical issues, working alongside the team to ensure timely resolution
Ensure IT services support a distributed, remote workforce across multiple time zones, maintaining consistent availability and responsiveness
Collaborate cross-functionally with other departments, Development teams, Infrastructure team, and external vendors to deliver integrated technology solutions
Ensure compliance with relevant regulations and standards (e.g., GDPR, ISO-27001, PCI-DSS) across all jurisdictions the organization operates in
Create and maintain documentation for application configurations, processes, and team procedures
Lead the evaluation, selection, and implementation of new enterprise applications as business needs evolve

Qualification

Microsoft 365AzureSaaS applications managementVendor managementApplication lifecycle managementIT service deliveryIdentityAccess ManagementISO 27001PCI DSSITIL FrameworkLeadership skillsCommunication skillsCritical thinking

Required

Bachelor's Degree or an equivalent combination of education and experience
3+ years of experience managing IT staff, including coaching, performance management, and team development
7+ years of experience implementing and administering Microsoft 365 (Exchange, SharePoint, Intune, Entra ID) and Azure environments
Certified on M365 management and administration, Azure
Proven experience managing and administering enterprise SaaS applications in a corporate environment
Strong understanding of application lifecycle management, vendor management, and IT service delivery
Excellent interpersonal and leadership skills, with the ability to motivate and develop team members
Strong written and verbal communication skills, with an ability to communicate effectively with technical and non-technical stakeholders
Experience working in an organization with a globally distributed, remote workforce
Critical thinking skills with the ability to prioritize, make decisions, and manage competing demands
A sense of ownership, accountability, and a collaborative approach to problem-solving
Able to travel occasionally both domestically and internationally

Preferred

Experience and certified on modern Identity and Access Management Systems, preferred
Experience with ISO 27001 controls and PCI DSS requirements, preferred
Experience with developing and implementing IT processes and governance frameworks, preferred
Experience working with the ITIL Framework, preferred

Benefits

Discretionary annual company bonus (Eligibility Varies by Role)
401(k) plan with 100% company match on the first 4%
Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
Paid Time Off (Eligibility Varies by Role)
Employee Assistance Program (EAP)

Company

Rush Street Interactive

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Rush Street Interactive offers online casino and sports betting in the U.S.

H1B Sponsorship

Rush Street Interactive has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Public Company
Total Funding
$160M
Key Investors
Fidelity
2020-12-29Post Ipo Equity· $160M
2020-12-29IPO

Leadership Team

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Richard Schwartz
Chief Executive Officer
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K
Kyle Sauers
President & Chief Financial Officer
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Company data provided by crunchbase