Apply on Employer Site

Duke University Health System · 1 day ago

Service Access Team Leader - Cancer Center Financial Care

Durham, NC

Full-time

Onsite

Mid Level

4+ years exp

Duke University Health System is committed to compassionate care that changes the lives of patients and their loved ones. They are seeking a Service Access Team Leader who will be responsible for patient registration activities and contribute to creating a positive patient experience in the clinic.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Review listing of today’s patients and next day patients (Department Appointment Report –DAR) Complete prior preparation activities as required by clinic/department area

Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues Orders work queue

Obtain Imprest cash bag

Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management

Perform other related clerical duties as assigned by Service Access Manager

Qualification

Healthcare experienceMedical terminology knowledgeData entry experienceBasic PC skillsTelephone etiquetteSupervisory skillsVerbal communication skillsWritten communication skillsOrganizational skillsInterpersonal skills

Required

High school diploma required

Four years of experience in a healthcare setting is required

An Associate's degree in healthcare or business may substitute for two years of experience

A Bachelor's degree in business or healthcare may substitute for four years of experience

Strong verbal and written communication skills mandatory

Basic PC skills

Minimum six months data entry experience

Medical terminology knowledge

Knowledge and understanding of telephone etiquette

Ability to organize and prioritize

Ability to provide oral and written instructions

Ability to interact tactfully and courteously with the public

Ability to apply specific departmental policies, rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms

Ability to establish and maintain effective relationships with other personnel

Entry level supervisory skills (coaching/counseling, performance evaluation)

Knowledge of staff planning

Company

Duke University Health System

Glassdoor3.7

World-class academic and health care system

Founded in 1925

Durham, North Carolina, USA

10001+ employees

http://dukemedicine.org

H1B Sponsorship

Duke University Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (39)

2024 (30)

2023 (17)

2022 (24)

2021 (12)

2020 (10)