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ALTOUR · 1 hour ago

Systems Integration Developer - Amadeus Automation

United States

Full-time

Remote

Mid Level

3+ years exp

ALTOUR is a globally recognized leader in corporate travel management, committed to empowering its team members and clients. The Systems Integration Developer role involves creating and maintaining Amadeus-driven technology to enhance agent workflow processes and ensure operational quality assurance.

Travel

Work & Life Balance

Responsibilities

Develop effective and efficient automation to provide agents an end-to-end booking solution

Weekly script updates which include thorough QA testing of all key scripts

Create and maintain documentation

Assist in analysis, UAT support, and postproduction support as needed

Provide recommendations for optimization of existing automation features, operational processes and capabilities where applicable to promote standardization and efficiency

Recommend new solutions and processes needed to meet team, client, reporting & operational goals

Work with stakeholders to identify the business needs

Determine the best approach for delivery

Communicate regularly and effectively on the status of all current projects

Respond proactively and in a timely manner, in adherence to department service levels to service requests, project updates and agreed upon requests for information

Conduct and/or participate in meetings to provide an overview of systems and integration processes and technology as needed including the preparation of documentation as required

Providing administrative and technical assistance to training team/operations

Qualification

Amadeus Smart ScriptsAmadeus Smart FlowsAmadeus Quality MonitorAPI IntegrationConcur CompleatVersion ControlMicrosoft OfficeTeamworkCommunication SkillsOrganizational SkillsCritical Thinking