Oral Surgery Partners · 5 hours ago
Scheduling Coordinator
Grand Forks, North Dakota, United States
Full-time
Onsite
New Grad, Entry LevelOral Surgery Partners is a healthcare provider specializing in oral surgery, and they are seeking a Scheduling Coordinator to ensure efficient scheduling of patient appointments and manage daily operations. The role involves coordinating with patients and clinical staff to enhance patient flow and provide excellent customer service.
Health CareHealth DiagnosticsMedical
Responsibilities
Answer phones to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using our practice management software. Ensure accurate and timely entry of all scheduling information
Communicate effectively with patients via phone, email, and in person to confirm appointments, provide pre-appointment instructions, and answer any scheduling-related questions
Maintain and adjust the daily and weekly schedules to maximize efficiency and minimize downtime. Coordinate with clinical staff to ensure adequate coverage and optimal patient flow
Accurately update and maintain patient records, including appointment details, treatment plans, and any changes to the schedule
Provide exceptional patient service by addressing patient concerns, resolving scheduling conflicts, accepting & posting patient payments and ensuring a positive patient experience
Communicate with referring providers by filing incoming patient information from referring providers and sending thank you letters to referring providers after patient care
Work collaboratively with the clinical and administrative team to ensure smooth operations and effective communication within the practice
Generate and analyze scheduling reports to identify trends, areas for improvement, and opportunities to enhance the scheduling process
Implement and adhere to quality assurance protocols to ensure the highest standards of care in implant procedures
Participate in continuous improvement initiatives to enhance efficiency and patient outcomes
Qualification
Required
High school diploma or equivalency, required
Previous experience in a medical or dental office, particularly in a scheduling or administrative role, is highly desirable
Proficiency with practice management software and Microsoft Office Suite
Strong organizational skills and attention to detail
Excellent interpersonal and communication skills, with a patient-centered approach
Approachable, professional demeanor
Detail-oriented and thorough in task execution
Strong problem-solving skills and ability to adapt to changing situations
Empathetic and patient-focused approach to care coordination
Ability to work well under pressure in a fast-paced environment
Team player with excellent collaboration skills
Independent decision-making skills and utilization of sound judgement
Strong work ethic and willingness to go above and beyond
Preferred
Knowledge of medical terminology, a plus
Benefits
Medical, Dental, and Vision Insurance plans to our full-time employees.
Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
Company-paid Life, AD&D and Long-Term Disability coverage.
Additional Voluntary Life and AD&D Insurance for you and your family!
Voluntary Short-Term Disability Insurance available to you as well
Dependent Care Flexible Spending Account (FSA) offered.
Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
Employer 401(k) contribution and Profit Sharing after six months of employment
PTO and 8 Paid holidays for fulltime employees!
Company
Oral Surgery Partners
Oral Surgery Partners is an oral surgery practice management company that provide services for your oral surgery practice.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Sheridan Capital Partners
2024-06-20Debt Financing· $75M
Leadership Team
John Cline
CEO
David Andrews
Chief Financial Officer
Recent News
Mergers & Acquisitions
2025-07-18
Company data provided by crunchbase