Director of CRM Strategy/ Slate jobs in United States
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Coe College · 2 weeks ago

Director of CRM Strategy/ Slate

Coe College is seeking an innovative and strategic leader to serve as the Director of CRM Strategy. This role will oversee the vision, development, and optimization of the CRM ecosystem to drive enrollment success and enhance the student experience through strategic leadership, system optimization, and cross-functional collaboration.

EducationHigher Education
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Responsibilities

Define and execute a comprehensive CRM strategy that supports enrollment objectives
Serve as the CRM thought leader, identifying opportunities for innovation and continuous improvement
Oversee CRM configuration, workflows and integrations to maximize efficiency and user experience
Establish and maintain governance standards for data integrity, security and compliance
Partner with other departments, such as Athletics, Marketing, Institutional Effectiveness and Financial Aid to ensure CRM solutions meet evolving campus needs
Lead training and development initiatives to empower staff as proficient Slate users
Develop dashboards and reporting tools to provide ongoing actionable insights for leadership and operational teams
Leverage data to inform recruitment strategies and enhance the student journey
Stay current with CRM trends and emerging technologies to maintain a competitive edge
Champion new ideas and creative solutions to improve engagement and operational efficiency

Qualification

CRM strategyTechnolutions SlateData analyticsProject managementCommunication skillsCollaborative leadershipProblem-solvingDetail-oriented

Required

Bachelor's degree required
5-7 years minimum experience in CRM administration and strategy, preferably in higher education enrollment
Expertise in Technolutions Slate or similar CRM platforms
Strong analytical, problem-solving and project management skills
Exceptional communication abilities
Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Successful completion of a background check in accordance with Coe College policy

Preferred

Strategic thinker with an entrepreneurial mindset
Comfortable navigating ambiguity and driving change
Collaborative leader and follower who inspires innovation and empowers teams
Detail-oriented with a commitment to data accuracy and operational excellence
Alongside the entire Coe community – recruit, retain and prepare Coe students for success
Dedication to the educational mission of a private, residential liberal arts college
Ability to maintain positive relationships in a collaborative and diverse team atmosphere
Commitment to excellent customer and/or student service
Demonstrated ethical and responsible decision making
Consistent attendance and accountability necessary to meet position objectives

Company

Coe College

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Coe College is a coeducational liberal arts institution.

Funding

Current Stage
Growth Stage
Total Funding
$1.99M
Key Investors
US Department of EnergyNASANational Science Foundation
2025-12-10Grant· $1.3M
2024-09-10Grant· $0.23M
2024-06-13Grant· $0.46M
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