Elsevier · 1 week ago
Director of Product Operations – Elsevier Clinical Solutions
Pennsylvania, United States
Full-time
Onsite
Director/Executive
$136K/yr - $253K/yr
7+ years expElsevier is a leading provider of evidence-based content aimed at improving patient outcomes. The Director of Product Operations will lead the Product Excellence team, focusing on strategic leadership and operational effectiveness while driving collaboration across product and engineering teams.
ContentContent DiscoveryDeliveryHealth CareInformation ServicesInformation TechnologyPublishing
Responsibilities
Partnering with the SVP of Product to define and execute strategic initiatives across Clinical Solutions
Partnering with Product and Engineering leadership to design, refine, and evolve the Clinical Solutions operating model, ensuring clarity in roles, decision-making structures, and execution rhythms
Identifying and prioritize opportunities to enhance product development effectiveness, efficiency, and team performance
Leading organizational change initiatives that embed best practices, modern methodologies, and operational frameworks
Driving continuous improvement by integrating emerging technologies—including AI, analytics, and automation—to accelerate product delivery
Overseeing the Beta Management program, ensuring customer feedback is systematically captured and applied to product evolution
Maintaining and optimize the systems, processes, and tools that support product planning, delivery, and measurement
Building, mentoring, and leading the Product Excellence team to deliver high-impact outcomes
Fostering a culture of accountability, transparency, and continuous improvement
Coaching product managers and operational leaders to strengthen execution and operational rigor across teams
Driving adoption of standardized practices, frameworks, and performance metrics that scale with organizational growth
Championing knowledge-sharing and enablement initiatives that deepen product and feature understanding across the business
Serving as a bridge between product strategy and execution, ensuring alignment across Product, Engineering, Marketing, Sales, and other key functions
Facilitating leadership communication and planning processes, including quarterly business reviews, strategic offsites, and operating rhythm sessions
Building trusted relationships with senior stakeholders, influencing outcomes and driving collaboration across the organization
Standardizing and optimizing product development processes across the full product lifecycle
Defining, tracking, and reporting on key operational and product performance metrics
Creating closed-loop feedback mechanisms to capture insights and drive engagement across teams
Managing and optimizing the product management tool stack, ensuring consistency, adoption, and measurable impact
Qualification
Required
Have 7–10+ years of product management or product operations experience, including 5+ years in a leadership capacity
Display a proven track record of leading cross-functional initiatives and operational transformation in complex organizations
Have a deep understanding of modern product management practices, frameworks, and lifecycle models
Have exceptional strategic thinking and analytical problem-solving abilities
Display exceptional organizational and prioritization skills, with the capacity to manage multiple high-impact initiatives concurrently
Have excellent communication skills, with the ability to translate complex concepts for executive and cross-functional audiences
Demonstrated ability to influence and drive alignment among senior stakeholders
Preferred
Have a background in product operations or business operations within enterprise SaaS or high-growth technology organizations
Experience implementing organizational change and operating model improvements
Have proficiency with tools such as Aha!, Jira, and analytics platforms
Experience leading geographically distributed teams in a matrixed environment
Are familiar with applying AI and automation to enhance operational workflows
Benefits
Annual incentive bonus
Company
Elsevier
Elsevier is a world-leading provider of information solutions that enhance the performance of science, health, and technology. It is a sub-organization of RELX.
5001-10000 employees
H1B Sponsorship
Elsevier has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (17)
2023 (28)
2022 (46)
2021 (28)
2020 (19)
Funding
Current Stage
Late StageTotal Funding
unknown2003-09-01Private Equity
Leadership Team
Dan Olley
EVP & CTO - Elsevier
C
Catherine Thrift
CFO
Recent News
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