BASF · 20 hours ago
OEM Site Support Representative
Southfield, MI
Full-time
Onsite
Mid Level
3+ years expBASF is a global expert in the development, production, and marketing of coatings and solutions, and they are seeking an OEM Customer Site Service Representative. The role involves providing technical and application expertise at customer automotive assembly plants, ensuring product performance meets customer expectations, and managing relationships with customers.
AgricultureChemicalIndustrial EngineeringManufacturingOil and GasProduct Research
No H1B
Responsibilities
Supporting the daily operation of BASF products in Customer Automotive Assembly Plants
Providing on-site technical and application expertise of product performance including color management, defect identification, and corrective action if necessary
Assuring product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice
Responding to customer requirements, enforcing product quality/performance specification, and supporting new product/application development
Supports the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis, and resolution
Managing existing relationships and developing new ones
Qualification
Required
High school diploma required, advanced degree preferred
At least 3 years automotive coatings or equivalent industry expertise
Utilizing your inventory control/ERP knowledge you will collect and analyze data and apply results to make material and/or process recommendations
Your strong attention to detail will allow you to continuously inspect and evaluate pre-treatment defects
Your excellent interpersonal skills will help you with interactions with the team and management at our customer facility
Your strong leadership ability will allow you to run a shift on your own with minimal supervision
Benefits
Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!
Company
BASF
BASF is a manufacturing company that offers chemicals for industries such as construction and coatings, automotive, and various sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$337.39MKey Investors
Federal Ministry for Economic Affairs and Energy (BMWi)
2024-10-15Grant· $337.39M
2018-10-30Non Equity Assistance
2002-01-01IPO
Leadership Team
Carsten Weers
Vice President Logistics Procurement Maritime & Air Transportation, Tank Storage
Brian Standen
Global Head of Digital Innovation
Recent News
2026-01-16
2026-01-16
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