Towlift, Inc. · 1 day ago
Field Service Technician
Oakland, CA
Full-time
Onsite
Entry, Mid Level
$41.80/hr - $44.55/hr
2+ years expTowlift, Inc. is seeking an experienced Field Service Technician to join their team in Oakland, California. The role involves troubleshooting, repairing, and maintaining industrial vehicles, providing excellent customer service, and ensuring compliance with safety standards.
ConsultingManufacturing
Responsibilities
Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs
Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts
Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment
Inspect used parts to determine changes in factory specifications
Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers
Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete
Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager
Qualification
Required
High School Diploma or equivalent
2+ years of experience in a service technician role
Previous experience with hydraulics and computer diagnostics
Ability to interpret and apply schematic diagrams
Valid Driver's License and driving record acceptable to insurance company
Ability to work independently and to effectively prioritize demands and execute tasks
Strong attention to detail, project management, and organizational skills
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner
Adhere to company's core values
We are a drug free workplace. All positions require pre-employment screening
Preferred
Vocational or technical certification
Benefits
$2,000 sign-on bonus and referral bonus opportunities
Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing.
Tool loan program
Annual Boot, Safety Glasses, and Gym Reimbursement Programs
Company provided: Modern service van: Including fuel card and maintenance
Company provided: Laundered uniforms
Company provided: Technology: iPad, laptop, and iPhone
Company provided: Specialized tools
Company provided: PPE
Company
Towlift, Inc.
Family-owned and founded in 1965, Towlift is one of the country's largest full-service material handling dealerships, providing customers with a full range of solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Goss
RENTAL COORDINATOR
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