Inside Higher Ed · 1 week ago
Administrative Assistant I, SRC
Overland Park, KS
Part-time
Onsite
New Grad, Entry Level
$16.31/hr - $20.77/hrJohnson County Community College (JCCC) is dedicated to transforming lives and strengthening communities through learning. They are seeking an Administrative Assistant I to manage the activities of the Academic Resource Center, ensuring a friendly and productive environment for students while performing various office support duties.
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Responsibilities
Serve as the first point of contact in the center, greeting and assisting a diverse range of students, staff, faculty, and visitors. Answer queries in person, via email, and via phone. Check students in and out of the online system, connect them to their tutor or appropriate resource in a timely manner, take appropriate action in a crisis situation and notify the appropriate campus personnel
Maintain student and Center records in the appropriate online system and in physical written files as necessary. Maintain confidentiality of student records by following Family Educational Rights and Privacy Act (FERPA) guidelines
Manage the daily activities of the center by opening and closing the center (as appropriate for scheduled shifts). Manage online and in-person appointments, drop-in students, and additional student requests
Order and organize office supplies and maintain the department printer for staff and campus use
Manage room reservations; maintain communication with the Director and other staff to assist students in accessing tutoring and resources
Maintain smooth operations of the center by abiding to center and ARC rules and procedures. Collaborate with colleagues and cover shifts as needed
Keep the desk and center clean and organized
Submit Campus Services and technology requests and communicate any issues with the Director
Promote Academic Resource Center services and other campus services, direct students as necessary, and educate students on how to independently access resources on campus
Efficiently manage center resources (books, models, technology, headphones, and other resources) understanding their usage and availability. Direct students to the appropriate resources and correctly check resources in and out
Attend relevant campus training and department meetings as requested and/or required. Gain proficiency in various campus software systems and develop working knowledge in accessibility technologies such as UbiDuo to ensure successful operation and support
Other duties as assigned
Qualification
Required
Entry-level support role
Typically requires little to no related experience
High School Diploma
Benefits
Tuition discount for JCCC courses
More flexibility on scheduling
Free access to the Gym on campus for all employees and dependents
Discount to the Hiersteiner Child Development Center
Snow days
Professional development funding and training opportunities
Mentorship program
Recognition and awards programs
Employee wellness programs
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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