Apply on Employer Site

LexisNexis · 5 days ago

Juris Customer Success Consultant

United States

Full-time

Remote

Mid, Senior Level

$62K/yr - $104K/yr

LexisNexis is a global provider of information-based analytics and decision tools for professional and business customers. The Juris Customer Success Consultant will apply in-depth knowledge to customize and implement solutions for external clients while analyzing client needs and guiding others in resolving complex issues.

AccountingLegalRisk ManagementSoftware

Responsibilities

Customizing and implementing appropriate applications and solutions for external clients

Analyzing client needs and participating in the design of business process requirements

Translating business requirements into off-the-shelf and customization specifications

Testing, documenting, and training client personnel on functional and business applications software

Guiding others in resolving complex issues in specialized area based on existing solutions and procedures

Qualification

Business process analysisApplication customizationProblem-solvingClient trainingMentoring

Required

Be able to anticipate potential objections and influences others to adopt a different point of view

Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services

Be able to work on your own with guidance in only the most complex situations

Have the ability to train and mentor junior staff

Be an expert of own discipline for clients

Be able to solve complex problems; takes a broad perspective to identify innovative solutions

Benefits

Working flexible hours

Healthy work/life balance

Numerous wellbeing initiatives

Shared parental leave

Study assistance

Sabbaticals

Company

LexisNexis

Glassdoor3.8

LexisNexis is a data analytics company that provides information solutions and law legal databases to Law and corporate businesses.

Founded in 1970

Albany, New York, USA

10001+ employees

http://www.lexisnexis.com

Funding

Current Stage

Late Stage

Total Funding

$30M

Key Investors

EquivoActua Corporation

2021-06-16Corporate Round

2000-03-22Series Unknown· $30M

1994-10-05Acquired

Leadership Team

Eric Bonnet-Maes

CEO - LexisNexis Continental Europe, Middle East and Africa

Sean Fitzpatrick

CEO LexisNexis North America, UK & Ireland

Recent News

Dynamic Business

Harvey.ai Revolutionizes Legal AI With Trust Stack

2026-01-20

SiliconANGLE

LexisNexis champions AI’s move into the courtroom

2026-01-03

Business Insider

How can lawyers stop AI's hallucinations? More AI, of course.

2025-12-12

Company data provided by crunchbase