Maximus · 5 hours ago
Document Processing Supervisor (Hybrid - Harrisburg, PA)
Harrisburg, PA
Full-time
Hybrid
Mid, Senior Level
$56K/yr - $60K/yr
3+ years expMaximus is currently hiring for a Document Processing Supervisor to support the Pennsylvania Independent Enrollment Broker program. The role involves supervising document processing tasks, providing training, and ensuring compliance with policies while leading a team to meet performance objectives.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Supervise provider document indexing and batch review, including review of indexing quality and work towards process improvements. Must ensure timely processing within SLA and contractual obligations
Supervise claim resolution processing, including review of claim data entry accuracy by outside vendor
Supervise clerks in document review and prep, including wet signature comments and processing provider correspondence
Required to review, reconcile and communicate data and decisions across systems and reporting
Responsible for staff development and conducting one- on- one and team meetings
Provide coaching and formal warnings as necessary
Develop and train staff on job systems and functions
Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks
Comply with all company required policies, procedures and processes including but not limited to required training
Qualification
Required
Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience
Pennsylvania residency required
Must be willing and able to be onsite in Harrisburg, PA 2-3 times per week
Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
Must currently and permanently reside in the Continental US
Preferred
Pennsylvania Independent Enrollment Broker (PA IEB) or Pennsylvania Enrollment Assistance Program (PA EAP) experience preferred
Previous experience in data entry desired
Previous experience in document processing desired
Previous supervisory experience highly preferred
Knowledge of Microsoft Office preferred
Benefits
Competitive Compensation - Quarterly bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
Company data provided by crunchbase