Ping Identity · 2 days ago
Technical Writer III
United States
Full-time
Remote
Mid Level
$96K/yr - $111K/yr
3+ years expPing Identity is a company focused on providing secure and seamless digital experiences. They are seeking a Technical Writer III to collaborate with subject matter experts and engineers to create and maintain documentation for their cloud identity platform and related products.
GovernmentIdentity ManagementSecuritySoftware
Responsibilities
Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services
Deliver documentation for cloud-based services and on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps
Investigate, research, and learn our products and the standards they depend on
Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases
Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub
Follow the software development life cycle process closely to anticipate and ascertain documentation needs
Qualification
Required
3+ years spent in a technical writing position
Experience with markdown languages, version control tools, and integrated development environments (IDEs)
Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision
Ability to learn unfinished, new, complex software quickly with little help
Prior experience or exposure to software development, including familiarity with Agile development methodologies
Experience with Jira and Confluence, or similar project management platforms
Demonstrated ability to collaborate effectively face-to-face and remotely
Preferred
Working in a Docs-as-Code environment
Scripting/programming, such as Java, Bash, Python, or JavaScript
Building, installing, configuring, and debugging client and server software
Documenting identity and access management applications for power users
Documenting for a developer audience, especially API documentation
Adapting and demonstrating a willingness to learn new technologies and tools
Benefits
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Company
Ping Identity
Ping Identity provides cloud-based identity management software for companies and government organizations.
1001-5000 employees
H1B Sponsorship
Ping Identity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (2)
2022 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$128.35MKey Investors
Kohlberg Kravis Roberts & Co.DFJ Growth,W Capital PartnersSilicon Valley Bank,Triangle Peak Partners
2022-08-03Acquired
2019-09-18IPO
2014-09-18Series F· $35M
Leadership Team
Andre Durand
Founder & CEO
Loren Russon
SVP of Product & Technology
Recent News
BiometricUpdate.com
2026-02-05
BiometricUpdate.com
2026-02-02
Company data provided by crunchbase