Intuitive · 11 hours ago
Senior Manager Services Program Management
Sunnyvale, CA
Full-time
Onsite
Senior Level, Lead/Staff
$201K/yr - $302K/yr
10+ years expIntuitive is a global leader in robotic-assisted surgery and minimally invasive care. The Senior Manager, Services Program Management will structure and organize activities to support Global Services readiness, ensuring high-quality customer experience with Intuitive products.
Health CareManufacturingMedical Device
Responsibilities
Develop a small team of highly capable, professional project managers and coordinators to meet the needs of the organization. Organize and prioritize the work of the team to accomplish the objectives of the SPMO. Act as player-coach for staff. Develop their capabilities and provide professional development path. Periodically assess staff performance and provide feedback, both formal and informal
Manage the activities and deliverables of the Global Services Core Team for all projects in assigned scope from project initiation through product release. Help the functional managers of the Core Team plan and execute all activities required to achieve project goals. Facilitate resource planning, load balancing, and priority setting by functional managers by providing clear, concise, actionable data
Coordinate effectively with multiple teams who are driving overall product development programs, to understand project goals, scope, and timelines, and help functional managers negotiate resources and schedules
Develop new and improved work processes for the SPMO. Explore, champion, and build new processes that make the overall organization more effective and efficient, and result in better products faster
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Contributes to product development process optimization by sharing best practice development, lessons learned, resource leveling, and process input
Presents project status updates to senior management team
Qualification
Required
Must be a highly passionate individual who cares deeply about delivering improved surgical solutions to patients and has the proven ability to coordinate the efforts of talented people
Strong project/program management, planning, decision making, negotiating, and change management skills
Minimum 10 years of experience leading the introduction of new products into a service or manufacturing operations environment
Strong experience managing a small team of project/program managers and project coordinators, preferably in a regulated industry
Exceptional aptitude for cultivating collaboration across department boundaries. Proven influence in cross-functional teams without formal authority to ensure project success
Operations and/or medical device industry experience preferred
Strong communication, influence, leadership, change management, conflict management and negotiation skills
High level of proficiency using Microsoft Project, Smartsheet, or other Project Management software
Must possess strong attention to detail, individual initiative, and a sense of ownership
Must be an effective communicator, capable of interfacing with all levels of the organization, from front-line engineers to executives
Requires knowledge of engineering, product strategy, and business management
Comfortable with all phases of the product development lifecycle, including idea generation, concept development, testing, design, implementation, validation, and transfer
Budgets, project/program cost tracking, and other technical management administrative experience
Four-year degree (Bachelor's degree or global equivalent) in Engineering or a scientific field preferred, business, finance or other related field will be considered in conjunction with experience
Minimum 3 years' experience in people leadership (or equivalent)
Preferred
PMP or other project management certification preferred
Capable of maintaining a rapid pace, enjoying having multiple projects simultaneously. Can change course, be scrappy, and get things done on short timeframes
Experience working in a regulated environment. Familiarity with medical device regulations – CFR & ISO preferred
Company
Intuitive
Intuitive designs and manufactures robotic-assisted surgical systems.
10001+ employees
H1B Sponsorship
Intuitive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (339)
2024 (238)
2023 (181)
2022 (285)
2021 (145)
2020 (138)
Funding
Current Stage
Public CompanyTotal Funding
$5MKey Investors
St. Cloud Capital
2003-04-30Post Ipo Equity
2000-06-23IPO
1996-01-01Seed· $5M
Leadership Team
Gillian Duncan
Senior Vice President, Professional Education & Program Services - Worldwide
Myriam Curet
Executive Vice President & Chief Medical Officer
Recent News
2026-01-16
2025-12-11
Company data provided by crunchbase