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Nexthink · 19 hours ago

Solution Consultant

Boston, MA, USA

Full-time

Hybrid

Mid, Senior Level

$118K/yr - $184K/yr

5+ years exp

Nexthink is the leader in digital employee experience management software. The primary purpose of the Solution Consultant role is to support the sales organization by providing presales support and aligning technical capabilities with business outcomes for enterprise accounts.

AnalyticsInformation TechnologySoftware

Responsibilities

Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform

Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value

Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcome

Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology

Supported and led large-scale enterprise transactions as a solution consultant by using industry knowledge and understanding to move deals forward

Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues

Participate as a speaker in key company events and other marketing-related activities

Become a thought leader both internally and externally, evangelizing on Nexthink and driving business value

This is a field-based role and requires domestic travel to Client sites in the Northeast Region and occasional travel to other Nexthink sites within the USA and internationally

Qualification

SaaS/Cloud solutionsTechnical consultingDigital Experience MonitoringITIL frameworkSecurityComplianceBusiness acumenCommunication skillsTeam player

Required

You will have extensive experience 5+ in a presales or technical consulting role, ideally selling SaaS/Cloud-based solutions

Proven experience of working with a sales organization and a track record of successful meeting or exceeding assigned revenue goals

Proven experience as a key technical resource leading the introduction of a new technology into a new market

Experience of one or more of the following areas: Workplace, End User or Desktop Services and management of these; Digital Experience Monitoring or similar end-user experience-driven functions; Cloud, Win10, O365 and other Migration-, Release- or Change related projects; The ITIL framework, Service Lifecycle and other quality of service-related disciplines; Security, Governance, Risk or Compliance related disciplines

Demonstrated skills in complex solutions environments

Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives

An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed

Technologically savvy and able to learn Nexthink products and services, technologies and business

Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives

Team player, able to thrive on finding solutions in a dynamic work environment