NEOGOV · 1 day ago
Accounting Specialist III – Billing and Collections Coordinator
Redmond, OR
Full-time
Onsite
Senior Level
$4,911/mo - $6,247/mo
5+ years expNEOGOV is seeking an experienced Accounting Specialist III to coordinate billing and collections for the City of Redmond. This role involves performing specialized accounting functions, leading billing and collections staff, and providing customer-related services for various city services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Prepare and review all billing and collection bills, statements, reports, and worksheets generated from a variety of preliminary reports, data, accounting records and computer products in accordance with specific reporting formats and established fundamental accounting principles
In the absence of the Billing and Collections Manager, may act as lead billing and collections staff in daily operations, including scheduling and monitoring performance as necessary
Generate and upload accurate reporting that links to other software throughout the City
Prepare, interpret, and review complex materials through the comprehensive understanding and technical application of policies, procedures, terminology, past practices, and various applicable statutes
Answer internal and external customer questions and provide advice which involves applying existing policies and procedures
Guides billing and collections staff through customer questions and provides advice by applying existing policies and procedures
Guides billing and collections staff with drafting and updating billing and collections policies and procedures and recommending changes as needed
Provide backup of other Utility Billing and or Finance Department positions due to absences
Participate in internal controls for billing and collections systems and make recommendations for improvement
Communicate effectively with customers to clearly ascertain the concerns raised and respond courteously, promptly, and accurately
Operate a cash drawer to collect, balance, review, and account for all funds on a daily basis
Work closely with City staff to coordinate and validate customer billings
Establish and maintain statistical, bookkeeping and accounting control records
Create, maintain, and revise complex spreadsheets and reports
Assist in the implementation and operation of financial computer software
May operate a City vehicle to attend meetings, trainings, deliver mail, etc
Serve as a member of various employee committees
Perform general office duties and other related duties as assigned
Qualification
Required
An Associates Degree in accounting, finance or related field and a minimum of five (5) years progressively more responsible experience including working with the public, computerized accounting systems, and interpretation of legal standards. Experience may be supplemented by business school or college course work equal to two years technical college; or any equivalent combination of verifiable work experience, education and training which demonstrates the ability to perform the above-described duties
Considerable knowledge of customer service procedures, office practices and procedures, including business English grammar, punctuation and spelling and general accounting principles and practices
Operation of computerized equipment and utilization of software programs in office applications, including Microsoft Word and Excel
Work well with others. Focus on solving conflict, maintaining confidentiality, listening to others without interrupting, keeping emotions under control, remaining open to others' ideas, and contributing to building a positive team spirit. Meet and deal with the public in a professional and courteous manner even, at times, in intense situations
Ability to solve practical problems and deal with a variety of situations where only limited standardization exists. Ability to interpret instructions furnished in written and oral format and work independently under stressful deadlines. Ability to prioritize and successfully complete multiple work assignments simultaneously; initiate, plan, organize and carry through projects; work quickly and accurately with numeric calculations. Ability to apply creativity to problem solving and use independent judgement and/or independent action when needed
This position may be required to drive a City vehicle. Possession of; or required to obtain within thirty (30) days from date of hire, a valid Oregon driver's license
Must have a safe driving record
Preferred
Bachelor's degree in accounting, business, finance, or related field
Six (6) years' experience in accounting, finance, or related field
Three (3) years of verifiable work experience in a municipal government setting (City/County)
Current Oregon Notary Public
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase