Bridgehead IT · 20 hours ago
System Administrator I
San Antonio, Texas, United States
Full-time
Onsite
Entry Level
1+ years expBridgehead IT is an industry leader committed to client satisfaction, and they are seeking a personable and passionate individual for the System Administrator I position. This entry-level role is essential for supporting daily IT operations, ensuring system reliability, and assisting with the configuration and maintenance of essential infrastructure.
ConsultingElectronicsInformation TechnologySoftwareWeb Development
Responsibilities
Assist in the installation, configuration, and maintenance of server hardware, software, and related infrastructure to support business operations
Perform routine monitoring of system performance, including server uptime, storage usage, and resource availability, identifying potential issues for escalation
Provide basic troubleshooting and support for server, storage, and network issues, escalating more complex problems to senior administrators
Manage user accounts, permissions, and access control through Active Directory and other identity management systems
Conduct regular backups and participate in disaster recovery procedures to ensure data integrity and system resilience
Install updates, patches, and software upgrades to keep systems secure and up-to-date
Document configurations, maintenance tasks, and troubleshooting steps to maintain accurate records
Respond to support tickets and service requests in a timely manner, ensuring client and internal user satisfaction
Assist with IT projects, including hardware deployments, system upgrades, and configuration changes, under the guidance of senior team members
Stay informed on emerging technologies and best practices to enhance knowledge and skills in system administration
Participate in on-call rotations, as needed, to provide after-hours support for critical issues
Qualification
Required
Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience
Basic understanding of server operating systems (Windows and/or Linux) and common network services (e.g., Active Directory, DNS, DHCP)
Strong troubleshooting skills with the ability to diagnose and resolve common technical issues
Excellent communication and interpersonal skills, with a client-focused approach to providing technical support
Ability to follow instructions, document procedures, and learn new concepts quickly
Personable and enthusiastic about growing skills in system administration and IT operations
Preferred
1-2 years of experience in IT support or a related technical role preferred, with foundational knowledge of system administration
Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms is a plus
Relevant certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Fundamentals are preferred but not required
Company
Bridgehead IT
Bridgehead is an award-winning, global provider of business and technology consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Brandvik
Chief Operations Officer / Owner
Recent News
2024-11-13
Company data provided by crunchbase