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Harvey · 4 days ago

Senior GTM Onboarding Manager

New York

Full-time

Hybrid

Senior Level

$140K/yr - $170K/yr

6+ years exp

Harvey is transforming how legal and professional services operate by combining AI and deep domain expertise. The Senior GTM Onboarding Manager will own the strategy and delivery of the global GTM onboarding program, ensuring new hires ramp quickly and confidently through engaging sessions and a scalable curriculum.

Artificial Intelligence (AI)Information TechnologyLegalLegal Tech

Responsibilities

Own and evolve Harvey’s GTM onboarding program, maintaining a scalable curriculum for all GTM new hires

Manage the full onboarding journey from pre-work and scheduling to facilitation, certification, and manager handoff

Deliver clear, engaging virtual and in-person onboarding sessions. Adapt training to different learning styles and foster a supportive learning environment

Ensure all onboarding content reflects current product updates, sales plays, competitive intel, and GTM processes

Partner with SMEs in Product, Sales, CS, and Legal Overlay to maintain accuracy and relevance

Experiment with new formats, tools, and approaches to strengthen the program

Build systems and automation that streamline onboarding using tools such as Mindtickle, Notion,and Glean

Reduce manual work by creating templates, automated workflows, learning paths, and reporting dashboards

Define and report on core onboarding KPIs, including time-to-productivity and certification rates. Share insights with GTM leadership and identify opportunities to improve ramp time

Partner with Sales leadership, RevOps, Product Marketing, and the People team to maintain alignment and consistency

Work with hiring managers to ensure strong post-onboarding development and accountability

Deliver a best-in-class new hire experience that reflects Harvey’s mission, culture, and expectations

Qualification

GTM onboarding programsSales enablement programsFacilitation skillsData-driven approachExperience in AIExperience in SaaSExperience in legal techProcess improvementCurriculum designCommunication skills