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MemorialCare · 23 hours ago

Lab Application Specialist - Fountain Valley

Fountain Valley, CA

Full-time

Hybrid

Senior Level

$115K/yr - $166K/yr

5+ years exp

MemorialCare is a nonprofit integrated health system dedicated to providing high-quality healthcare. The Lab Application Specialist will work with end users and various teams to assess, configure, and support lab software and hardware solutions while leading project management initiatives for upgrades and new implementations.

ChildrenHealth CareHospitalMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Lead project management operations, disaster recovery, and business continuity

Assist with oversight of leading escalated requests and providing reports to leadership

Manage upgrades and net-new implementation initiatives

Serve as a contributing member of the Laboratory Informatics (LIS) Team

Lead collaboration within and across Enterprise IS teams

Strategize prioritization and overall operations related to assigned areas and embedded systems

Assist with the completion of requests for scoping, and business plans related to ancillary applications and core systems of assigned service lines and departments

Maintain strong working relationships with end users and department leaders to assist with workflow analysis and business needs requiring Application System services

Ensure that both client and IS teams’ needs are met as projects evolve, monitors project progress, handles issues that arise, and communicates regularly

Act as a liaison to clinicians, physicians, and clinical ancillary departments, to support the implementation of new projects and upgrades

Work independently with client and IS resources to identify and define project requirements, scope, and objectives

Compile and review quality data related to LIS functions. Collaborate with local LIS to ensure section compliance

Educate and train junior staff related to project management processes through on-the-job instruction and formal training programs

Manage personal and junior team member queues, issues, or calls from customers and end-users

Apply system knowledge to improve operational workflows, streamline processes, and support strategies

Assists leadership with identifying gaps in MemorialCare guidelines, policies and procedures, and with optimizing processes

Work to provide systems analysis and task ownership related to the acquisition and support of assigned applications and systems

Be at work and be on time

Follow company policies, procedures and directives

Interact in a positive and constructive manner

Prioritize and multitask

Qualification

Lab Applications KnowledgeHealthcare IT PrinciplesAncillary Applications SupportProject ManagementEpic Beaker CertificationRegression TestingHL7 MessagingInterpersonal SkillsMentoringCommunication Skills

Required

Minimum 5 years' experience as a clinical or applications analyst, computer technician in a healthcare setting required

Proven ability to lead all types and phases of highly complex projects. Proven history of managing oversight of team-based project management operations and methodologies. Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines

Proven familiarity of regression testing as it pertains to ancillary applications and core systems interfaced with an EMR. Proven proficiency developing test scenarios and scripts for integrated ancillary applications and core systems

Held previously successful role for an ancillary application or system initiative, which required the use of project management tools and methodologies and experience with all project phases. Solid understanding of enterprise architecture related to ancillary applications and core systems including business continuity

Experienced establishing designing and implementing ancillary application and system support models with a core understanding of IT operations. Demonstrated ability to upgrade ancillary applications and core systems, optimize them for improved performance and streamline functionality based on operational workflows

Proven progressive project management experience working independently as well as in a team situation meeting aggressive deadlines

Proven knowledge of lab clinical workflows and how staff roles impact end user experience

Experienced troubleshooting and remediating routine problems associated with ancillary applications and core systems to ensure high levels of user satisfaction. Proven ability to apply an extensive amount of hands-on experience and expert level knowledge of ancillary applications and core systems while leading highly complex projects at the enterprise level

Demonstrated high degree of theoretical and practical knowledge and expertise in both Lab Applications and laboratory processes

Demonstrated comprehensive understanding of all areas of application support including integration using HL7 messaging and administration of system and service life cycles

Demonstrated high energy levels and tolerance of tight deadlines, time pressures, and ambiguity

Proven ability to prepare and interpret flowcharts, schedules, and step-by-step action plans

Proven experience managing personal issue queue as well as that of junior resources, assigning work orders, and providing advice on issues. Experienced at managing calls from customers for assistance and skillful at closing the loop with creating and updating pertinent documentation

Demonstrated ability to mentor junior team members on operational and system workflows, as well as usage of systems and internal process. Experienced at training team members on troubleshooting and remediating issues associated with ancillary applications

Demonstrated ability to manage professional relationships with executive leadership and regularly host meetings

Demonstrated ability to work independently with minimal direction

Proven experience involved in team initiatives including translating end-user needs, meeting deliverables, providing status reports, and managing customer expectations

Demonstrated effective communicator for purposes of interpersonal relations to understand and identify project needs and overall objectives

Bachelor's degree or an equivalent combination of education and relevant experience required; Advanced degree preferred

Epic Beaker AP & CP Certification Required

Preferred

Blood Bank Transfusion application experience preferred

Project Management Professional (PMP) or equivalent PMI recognized certification preferred

Benefits

High quality health insurance plan options

Shift differentials

Extra shift incentives

Bonus opportunities

Company

MemorialCare

Glassdoor4.1

MemorialCare is a healthcare firm that provides joint replacement, blood donation, sports medicine, primary, and surgical care services.

Founded in 2005

Long Beach, California, USA

10001+ employees

https://www.memorialcare.org

H1B Sponsorship

MemorialCare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)

2023 (1)

2021 (1)