CHANEL · 1 day ago
Group Director, WFM, HR and Payroll Technology
New York, United States
Full-time
Hybrid
Director/Executive
$135K/yr - $200K/yr
10+ years expCHANEL is seeking a dynamic Group Director, WFM, HR and Payroll Technology to drive the strategic vision, adoption, and continuous improvement of our HR, workforce management, and payroll technology platforms for the US region. This leadership position involves owning the product roadmap and leading a high-performing team to deliver measurable business value through technology and process excellence.
ApparelFashionJewelryRetail
Responsibilities
Champion UKG Pro WFM adoption for advanced scheduling, time tracking, and PTO management
Define and implement the operating model for Workday integrations with US systems ensuring data consistency and a unified user experience
Act as the Tech partner for the US payroll team ensuring optimal system performance of UKG Pro
Partner with key stakeholders such as Retail Operations, Payroll, People & Organization (HR), and Global teams, ensuring product roadmaps deliver quantifiable business value
Design KPIs & dashboards to measure technology adoption and proactively raise opportunities for improvement
Proactively identify pain points and partner with cross-functional stakeholders to simplify processes across the organization to maximize efficiency and technology adoption
Identify & drive pilots to test AI (e.g. UKG Forecasting) and GenAI (e.g. UKG Bryte) technology to transform retail workforce management capabilities
Coach and mentor the team, ensuring alignment with organizational goals, fostering a culture of accountability, and driving high performance
Demonstrated ability to manage vendor relationships effectively, ensuring service quality, contract compliance, and alignment with organizational goals
Qualification
Required
Minimum of 10 years of strategic experience and a proven track record of leading & implementing workforce management technology (e.g. labor scheduling, time tracking), payroll systems solutions, and HRIS tools in a retail organization
Tech Systems Expertise in US Retail, Luxury Goods or similar service industry required
UKG Pro WFM and Workday HRIS/ ATS highly preferred
Experience with Workforce Management Technology in a Retail Organization: Proven track record of implementing workforce management technology in a retail organization
Technical Expertise: Deep understanding of HRIS, payroll, and workforce management technologies, with the ability to troubleshoot complex system issues and recommend enhancements
Strategic Vision: Ability to translate business objectives into actionable technology strategies, driving long-term organizational growth and innovation
Change Leadership: Proven track record in leading change management initiatives, helping teams embrace new systems and processes with minimal disruption
Cross-Functional Collaboration: Skilled at fostering strong partnerships across IT, HR, Payroll, and Operations, ensuring seamless project delivery and shared success
Analytical Mindset: Adept at leveraging data analytics to uncover trends, diagnose issues, and recommend evidence-based solutions
Process Optimization: Expertise in streamlining workflows to eliminate inefficiencies, reduce manual effort, and empower teams to focus on high-value activities
Agility and Adaptability: Comfortable working in fast-paced environments, quickly adjusting strategies to meet evolving business needs and technological advancements
Stakeholder Engagement: Ability to engage and influence stakeholders at all levels, building consensus and driving alignment around technology initiatives
Continuous Learning: Commitment to ongoing professional development, staying current with emerging trends in workforce management, AI, and HR technology
Inclusive Leadership: Track record of cultivating diverse teams, encouraging open dialogue, and championing equity and inclusion in the workplace
Communication Skills: Exceptional presentation skills with the ability to articulate complex security concepts to senior leadership and business stakeholders, driving informed decision-making
Bachelor's degree in Computer Science, Information Technology or similar
Preferred
A master's degree is a plus
Benefits
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Company
CHANEL
CHANEL is provider of latest in fashion & accessories, eyewear, fragrance & beauty, fine jewelry and watches.
10001+ employees
H1B Sponsorship
CHANEL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (5)
2022 (5)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$757.16M2024-07-30Debt Financing· $757.16M
Leadership Team
Adina Kagan
Head of Strategy & Transformation
Laurence Perrin
Chief Compliance Officer
Recent News
Global Cosmetics News
2026-01-11
Company data provided by crunchbase