Employee Experience Analytics Lead jobs in United States
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U.S. Bank · 9 hours ago

Employee Experience Analytics Lead

positionCharlotte, NC
timeFull-time
remoteHybrid
senioritySenior Level
money$120K/yr - $141K/yr
date5+ years exp

U.S. Bank is on a journey to help customers and businesses make better financial decisions. They are seeking an Analytics professional with a focus on I/O Psychology to support employee listening programs and apply advanced analytics to improve employee experience.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Content Support the evolution of the engagement survey strategy by developing and analyzing content (e.g., question design) and by informing the continuous improvement of lifecycle surveys (onboarding, exit) and pulse mechanisms
Apply Scientific Rigor to employee lifecycle surveys
Develop psychometrically sound survey instruments and evaluation frameworks
Conduct mixed-methods research to address critical business questions
Analytics & Insights
Translate complex data into actionable insights for senior leaders
Use predictive analytics to identify drivers of engagement, retention, and performance
Innovation & Technology
Explore emerging technologies insight/outside of USBank’s product ecosystem (AI, NLP, machine learning) to enhance listening programs
Governance & Compliance
Partner with HR Data Governance to ensure ethical, compliant data practices
Consulting & Change Leadership
Serve as a thought leader on shaping employee experience and guiding change management
Collaborate with Learning & Development on training and enablement

Qualification

Psychometric ExpertiseData FluencyResearch DesignPeople Analytics MindsetAI-driven analyticsPredictive modelingCommunication & InfluenceProject Leadership

Required

Master's or Ph.D. in Industrial-Organizational Psychology
5+ years in employee research, engagement programs, or HR analytics
Psychometric Expertise: Survey design, validation, and advanced statistical analysis
Data Fluency: Proficiency in R, Python, SPSS, SQL; experience with visualization tools (Power BI)
Research Design: Ability to execute experimental and quasi-experimental studies
People Analytics Mindset: Strong understanding of workforce data and organizational behavior
Communication & Influence: Skilled in storytelling, executive presentations, and stakeholder engagement
Project Leadership: Ability to manage complex, multi-phase initiatives

Preferred

Experience with AI-driven analytics, predictive modeling, and large-scale survey programs

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Company

U.S. Bank

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Glassdoor3.6
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At U.S.
dateFounded in 1968
location
Minneapolis, Minnesota, USA
people-size10001+ employees
web-link
http://www.usbank.com

Funding

Current Stage
Public Company
Total Funding
$991M
Key Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO

Leadership Team

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John C Stern
CFO
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Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
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