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Mereté Hotel Management · 21 hours ago

Front Office Manager- Residence Inn- Eugene

Residence Inn by Marriott Eugene - Eugene, OR 97401

Full-time

Onsite

Mid Level

$42K/yr - $50K/yr

Mereté Hotel Management is seeking a Front Office Manager for their Residence Inn in Eugene. The role involves managing overall operations of the Front Desk, ensuring staff training in guest service and safety, and maintaining high standards of guest satisfaction.

Hospitality

Responsibilities

Select, train, supervise, develop, schedule, discipline, and counsel team members according to hotel policies and procedures

Follow predictive scheduling laws and regulations

Conduct performance appraisals

Demonstrate positive leadership characteristics that inspire team members to meet or exceed standards

Apply the company handbook and employment and labor laws in a fair and equitable manner

Monitor payroll hours and reports

Completes reports paperwork (e.g., forecasts, budgets, action plans). Ensure that objectives of sales, costs, profits, guest satisfaction, and associate performance are met

Attends, as well as schedules and conduct departmental meetings

Keeps work area neat and organized

Reports all unsafe working conditions immediately

Assures property operation meets audit standards

Regular and reliable attendance and punctuality are essential functions of this position

Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job

Qualification

Customer service experienceSupervisory experienceCash handling experienceComputer proficiencyEffective communication

Required

Prior customer service experience necessary

Experience working with computers and operating keyboards

Prior cash handling experience necessary

Must pass criminal background check

Preferred

Supervisory experience preferable

May require a valid driver's license with acceptable driving record

Benefits

Competitive Pay

Flexible Scheduling

Career Development / Advancement Opportunities

Paid Time Off

Health Benefits

Travel Industry Discounts

Company

Mereté Hotel Management

Trust your hotels to Mereté Hotel Management, a nationally recognized hotel management and consulting company with the skill set, track record and ground-floor experience to achieve top results for any hotel management project.

Founded in 1994