Guest Services, Inc. · 16 hours ago
Event Coordinator - Blue Springs State Park
Orange City, FL
Full-time
Onsite
Entry, Mid Level
$20/hr - $20/hr
2+ years expGuest Services, Inc. is a premier hospitality management company and National Park Service concessionaire in the United States. The Event Catering Coordinator is responsible for driving new business and managing existing accounts by handling group sales, catering events, and meeting space bookings, ensuring exceptional quality and guest satisfaction.
HospitalityInformation Technology
Responsibilities
Proactively target and secure new business for room blocks, group sales, banquets, and catering events
Develop and maintain strong relationships with key clients to maximize revenue opportunities
Conduct appointment-oriented sales communications and follow up with leads to ensure sales targets and revenue goals are achieved
Promote facility’s services, including catering, meeting spaces, and room blocks, by leveraging marketing resources provided by the corporate office
Coordinate and manage all aspects of catering and events, from initial inquiry to event execution
Work closely with clients to develop customized event plans, including menu selections, BEOs (Banquet Event Orders), room setups, and timelines
Oversee the preparation and service of food and beverage, ensuring exceptional quality and guest satisfaction
Manage logistics, including coordinating staffing, room arrangements, AV equipment, décor, and other event-specific requirements
Ensure that all events are executed seamlessly, on time, and within budget, while maintaining the highest level of service
Build and sustain long-term relationships with clients through consistent communication and professional service
Address client inquiries, requests, and concerns promptly, ensuring the best possible guest experience
Continuously identify opportunities for repeat business and referrals from satisfied clients
Assist with the creation of customized menus and event plans that meet client specifications and budget constraints
Manage costs and budgets for catering services, ensuring efficiency and profitability
Monitor event performance to ensure compliance with facility standards and client expectations
Review and approve event contracts and invoices to ensure accurate billing and timely payments
Work closely with internal teams including Food & Beverage, Reservations, and Unit Management to ensure smooth execution of all events
Train and guide catering staff to provide excellent customer service and adhere to event protocols
Collaborate with the management team to develop sales strategies and monitor performance
Adhere to company policies, including sales procedures and operational standards
Maintain awareness of safety regulations and report any issues to the appropriate management staff
Qualification
Required
High School Diploma or GED required
At least 2 years of experience in event management, catering, or sales within the hospitality industry
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other standard office equipment
Strong interpersonal and communication skills with the ability to build relationships with clients, vendors, and internal teams
Ability to effectively organize, plan, and prioritize multiple events and tasks simultaneously
Excellent problem-solving skills and the ability to handle unforeseen challenges during event execution
High level of customer service skills; active listening and an ability to anticipate client needs
Strong attention to detail and ability to manage event logistics from start to finish
Frequent local and national travel required to attend events and meetings
Ability to work evenings, weekends, and holidays as necessary to meet client demands
Ability to sit for extended periods, particularly while working at a desk or on a computer
Ability to stand and walk for long durations, particularly during event setup and execution
Ability to communicate effectively in English, both verbally and in writing
Ability to lift up to 15 lbs regularly and up to 30 lbs occasionally
Occasional stooping, kneeling, or crouching required during event setups
Strong multitasking and organizational skills, with the ability to handle stress in high-pressure situations
Preferred
Bachelor's or Business Degree
Experience with event management software or catering systems
Company
Guest Services, Inc.
Guest Services Inc. is a private hospitality management company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nico Foris
Chief Executive Officer
Recent News
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