TP-Link · 20 hours ago
Process Improvement Program Manager
TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, committed to delivering innovative products that enhance people’s lives. The Process Improvement Program Manager leads cross-functional programs to improve efficiency, quality, and scalability across the product lifecycle of electronic products.
Consumer Electronics
Responsibilities
Lead end-to-end process improvement programs spanning product development, NPI, manufacturing, supply chain, software release cycles, and field quality
Drive cross-functional alignment across Hardware Engineering, Firmware/Software, Manufacturing, Quality, Supply Chain, Product, and Customer Support
Apply structured process improvement methodologies (Lean, Kaizen, value stream mapping, root cause analysis) to reduce cycle time, defects, and operational cost
Improve hardware–software handoff processes, including requirements flow-down, change management, and release coordination
Define program scope, milestones, dependencies, risks, and success metrics; ensure on-time, on-budget delivery
Facilitate current-state and future-state mapping for complex, multi-system workflows (PLM, ERP, MES, ticketing systems)
Lead change management efforts to ensure adoption of new processes across global teams and manufacturing partners
Establish KPIs and dashboards to track yield, DPPM, cycle time, software release stability, and post-launch issues
Identify opportunities for automation, tooling, and system integration to improve execution and visibility
Qualification
Required
Bachelor's degree in Engineering (Industrial, Electrical, Mechanical, Systems) or related field
5+ years of experience in process improvement, operations, or engineering roles with program management ownership
Experience working in electronics, hardware, or device-based products with embedded software or firmware
Proven ability to lead cross-functional initiatives across engineering, operations, and manufacturing
Strong analytical, documentation, and stakeholder communication skills
Preferred
Lean or Six Sigma Green Belt or higher
Experience with NPI, contract manufacturing, or global supply chains
Familiarity with PLM, ERP, MES, and program management tools (e.g., Jira, Monday.com, Smartsheet, MS Project and Confluence)
Exposure to post-market quality, field returns, or customer-reported defect analysis
Benefits
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Over four weeks of PTO per year
Bi-annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
Company
TP-Link
Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices.
Funding
Current Stage
Late StageCompany data provided by crunchbase