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NEOGOV · 11 hours ago

CASA Program Coordinator

Everett, WA

Full-time

Onsite

Entry, Mid Level

$78K/yr - $100K/yr

2+ years exp

NEOGOV is seeking a CASA Program Coordinator to join their Human Services Division in Snohomish County. The role involves recruiting and supporting volunteer advocates for children in the juvenile dependency court system, focusing on community outreach and volunteer retention.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Ongoing public relations work

Represent Snohomish County CASA at community outreach events

Create and contribute content for CASA Division recruitment campaigns and digital communications

Draft internal and external communications to enhance program visibility

Develop and implement projects for volunteer recruitment

Spearhead projects focused on enhancing volunteer retention

Lead special projects and events to benefit the children and families we serve

Train current and prospective volunteers

Provide oversight, guidance, and support to a full caseload of court appointed special advocate (CASA) volunteers as assigned by the division supervisor. Provide case management, direction, facilitate communication between parties, and follow through with daily activities of volunteers as required by division policy, procedure, standards, and best practice

Participate with interviewing, screening, and monthly training of prospective applicants for the volunteer position. May assist in the development of pre-service training curriculum localized to Snohomish County as an enhancement to the overall national approved training

Develop and facilitate continuing education trainings as assigned by the division supervisor. Creates and monitors individualized training plans for volunteers to assure they are in compliance with required annual CE hours

Plan, execute and lead community outreach events, recruitment campaigns and fundraising initiatives

Develop, coordinate, implement, and lead seasonal projects, program initiatives, networking groups, and volunteer appreciation events. Serve as an ambassador of the Division at all community events as directed by the division supervisor

Maintain accurate records, enter timely case notes, and perform audits of case files; assures compliance with all court reports, records management, case confidentiality, and data entry. Follows Division policy and procedure for all required tasks and responsibilities

Promote equity and inclusion in all areas of programming, operations, recruitment materials, continuing education, retention events, and special projects

Serve as guardian ad litem to a full caseload of children involved in the juvenile dependency court system as directed by the division supervisor. Conducts ongoing review of documents, records, and interviews with relevant parties. Prepares court reports, visits children in-person, attends court hearings, provides testimony, makes recommendations, monitors implementation of service plans, informs the court of developments in the case

Serve as a liaison between volunteers and professionals involved in cases, facilitating communication, scheduling meetings, requesting and gathering documents and responding to crisis situations

Perform other job-related duties as assigned by division supervisor

Qualification

Community outreachVolunteer recruitmentTrainingDevelopmentChild advocacyCrisis interventionBilingual (Spanish/English)Creative thinkingTeam collaboration

Required

Bachelor's degree in psychology, sociology, social work, human services, marketing, public/community relations, communications, or closely related field

Two (2) years of experience in social work, child welfare, counseling, interviewing, crisis intervention, marketing, development, or communications; or any equivalent combination of training and/or experience

Must pass job related tests

Valid driver's license required for employment

Must successfully pass a criminal background investigation upon employment and every year thereafter in addition to reference verification

Ability to thrive in a dynamic work environment with tasks that vary each day

Strong capability to work independently and collaboratively as part of a team

Flexible schedule to meet CASA Division business needs

Passion for child advocacy, family preservation, and the CASA mission

Creative thinking

Preferred

Experience engaging with volunteers preferred

Experience working directly with youth and families impacted by abuse, neglect, incarceration, the child welfare system, or the criminal justice system preferred

Bilingual in Spanish and English preferred